Quality Assurance Specialist

4 weeks ago

Mississauga, Ontario, Canada goeasy Ltd. Full time

Quality Assurance Analyst

We are seeking a detail-oriented and analytical Quality Assurance Analyst to join our team at goeasy Ltd. As a Quality Assurance Analyst, you will play a critical role in ensuring the quality of our products and services, and contributing to the growth and success of our company.

Key Responsibilities:

  • Conduct quality control audits to ensure compliance with policies and procedures
  • Provide actionable data to internal support groups to inform business decisions
  • Collaborate with team members to identify areas for improvement and implement process changes
  • Develop and maintain reports to track key performance indicators
  • Assist in the implementation of new policies and procedures

Requirements:

  • Strong analytical and problem-solving skills
  • Excellent communication and interpersonal skills
  • Ability to work independently and as part of a team
  • High level of computer literacy, with intermediate to advanced skills in Microsoft Office Suite
  • Ability to plan, multi-task, and manage time effectively

Working Conditions:

Our office hours are 8:30 am to 5:00 pm, Monday to Friday. We are a dynamic and fast-paced environment, and we are looking for someone who can thrive in this setting.

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