Quality Assurance Specialist

2 months ago

Richmond, British Columbia, Canada WhiteWater Full time
About the Role

We are seeking a highly skilled Quality Assurance Specialist to join our team at WhiteWater. As a Quality Assurance Specialist, you will play a critical role in ensuring the highest standards of quality are met in our operations and global supplier partnerships.

Key Responsibilities
  • Performance Evaluation & Improvement: Facilitate and execute root cause analysis and corrective actions for non-conformities. Monitor NCR data for trends and identify recurring issues. Support our Good Delivery and Major NCR programs. Contribute to problem-solving and continuous improvement initiatives.
  • Supplier Quality Management: Ensure suppliers meet quality specifications and requirements. Collaborate with supplier quality personnel. Conduct supplier visits, audits, and inspections. Work with internal departments to ensure supplier quality standards are maintained. Travel as required for quality and safety-related activities.
  • Documentation and Compliance: Support the development and maintenance of quality control processes, procedures, and documentation. Assist with the creation and updating of audit templates, procedures, and plans. Document and report auditing findings. Conduct internal audits to ensure compliance.
  • Health, Safety, and Environmental Activities: Participate in safety audits and hazard assessments. Conduct safety orientations. Support environmental initiatives. Promote a culture of safety and environmental responsibility within the organization.
  • General Duties: Assist with various quality assurance and control tasks as needed. Support cross-functional teams in achieving quality objectives. Prepare and present reports on quality metrics and performance. Respond to quality-related inquiries from internal and external stakeholders. Provide administrative support for quality projects and programs. Perform other duties as assigned to support the overall goals of the quality department.
Requirements
  • Bachelor's degree in Quality Management, Engineering, Occupational Health & Safety, Industrial Hygiene, or a related field, or equivalent combination of education, training, and experience.
  • Familiarity with ISO, ISO, or ISO standards is desirable.
  • ISO, ISO, or ISO Lead Auditor (or equivalent certification) is highly desirable.
  • Years of experience in quality assurance, quality control, or a similar role.
  • Understanding of quality control principles, methodologies, and best practices.
  • Proficiency in documentation management, including SOPs, safety procedures, and project quality procedures.
  • Knowledge of industry regulations, codes, and standards, including WorkSafeBC, ASTM, EN, and ISO standards, and OSHA regulations is desirable.
  • Experience conducting inspections and audits and ensuring compliance with quality standards.
  • Detail-oriented with strong analytical thinking and problem-solving abilities.
  • Basic knowledge of systems and associated principles for mitigation of hazards.
  • Experience with commodity-based certifications or experience in areas such as steel, fiberglass, interactive play, theming, or water ride vehicles is a plus.
WhiteWater Competencies
  • Accountability: We do what we say.
  • Collaboration: We work well together.
  • Customer Focus: We know and respond to our customers.
  • Communication: We listen to and understand each other.
  • Authenticity: We are honest and trust each other.
  • Resilience: We deal effectively with pressure, are persistent, and optimistic.
  • Flexibility & Adaptability: We are willing and able to respond to changing circumstances.
About WhiteWater

WhiteWater is proud to be an equal opportunity employer. We celebrate the diversity of all employees and applicants and are strongly committed to creating an inclusive environment for everyone.

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