Customer Service Representative
1 week ago
We are seeking a highly skilled and bilingual Customer Relations Specialist to join our team at Adecco Canada. In this role, you will be responsible for building and maintaining positive relationships with customers by addressing inquiries, resolving complaints, and providing support throughout the customer journey.
Key Responsibilities:- Support the Manager, Customer Experience & CRM, in the ongoing management of the VoC program for both sales and aftersales.
- Prepare and present internal CX results, as well as external third-party research and strategies to Senior Management, internal stakeholders, and Retailers.
- Perform analytic reporting from VoC and third-party studies for various departments within BMW Group Canada, including ad hoc and periodic reporting.
- Provide data and reporting to Regions and Retailers to target customer pain points and provide action plans for improvement.
- Conduct external research to meet the research requirements of business briefs, including the recruitment of appropriate resources to assist in the execution of research initiatives.
- Assist in the planning, execution, and administration of research initiatives, including subscribed syndicated research studies, text analytics, focus groups, interviews, and external surveys.
- Compile and present research results to various internal and external stakeholders to drive awareness of the Customer Experience and brand strength.
- Administer and maintain the customer satisfaction program, including survey design, compilation of Retailer scores, and supporting score analysis.
- Support the implementation, testing, and training of all Customer Satisfaction platforms.
- Support the implementation of new CX strategies and processes to improve Customer Satisfaction.
- Manage the Customer Satisfaction Research processes and infrastructure.
- Track and communicate BSC and RBSC results related to Customer Satisfaction.
- Foster productive business relationships with Retailers, agencies/partners, and colleagues.
- Must be legally eligible to work and reside in Canada.
- University degree in business, marketing, or equivalent.
- Can pass a criminal background check, education, and employment verifications.
- Bilingual French and English required.
- 3+ years of experience supporting CX initiatives.
- Innovative, organized, and attention to detail.
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Customer Service Representative
4 weeks ago
Ajax, Ontario, Canada Gordon Food Service Full timeAbout the RoleGordon Food Service is seeking a highly skilled and customer-focused Customer Service Representative to join our team. As a key member of our sales department, you will play a vital role in supporting the activities of our outside District Sales Representatives (DSRs).Key Responsibilities:Provide exceptional customer service to internal and...
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Customer Service Representative
3 weeks ago
Ajax, Ontario, Canada Savers Full timeAbout UsSavers is a leading thrift retailer with a mission to champion reuse and inspire a future where secondhand is second nature.We operate over 300 stores across the United States, Canada, and Australia, offering a wide range of gently-used, one-of-a-kind items to our customers.Our ValuesWe are committed to creating a positive impact on the environment...
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Customer Service Representative
4 weeks ago
Ajax, Ontario, Canada Savers Full timeAbout UsSavers is a leading thrift retailer with a mission to champion reuse and inspire a future where secondhand is second nature.We operate over 300 stores across the United States, Canada, and Australia, offering a wide range of gently-used, one-of-a-kind items to our customers.Our ValuesWe are committed to creating a positive impact on the environment...
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Customer Service Representative
2 weeks ago
Ajax, Ontario, Canada U-Haul Full timeJob Summary:U-Haul is seeking a Customer Service Representative to join our team. As a Customer Service Representative, you will be the face of our company, providing exceptional service to customers and ensuring their needs are met.Responsibilities:Assist customers with U-Haul products and servicesUse U-Scan technology to manage rentals and inventoryMove...
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Customer Service Representative
2 weeks ago
Ajax, Ontario, Canada U-Haul Full timeJob Summary:U-Haul is seeking a Customer Service Representative to join our team. As a Customer Service Representative, you will be the face of our company, providing exceptional service to customers and ensuring their needs are met.Responsibilities:Assist customers with U-Haul products and servicesUse U-Scan technology to manage rentals and inventoryMove...
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Customer Service Representative
2 weeks ago
Ajax, Ontario, Canada 2542397 Ontario Inc. Full timeJob SummaryWe are seeking a skilled and enthusiastic Customer Service Representative to join our team at 2542397 Ontario Inc. as a Fast-Food Service Attendant.Key ResponsibilitiesFood Preparation and Service: Prepare and serve food to customers in a fast-paced environment, ensuring high-quality standards and excellent customer service.Inventory Management:...
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Customer Service Representative
2 weeks ago
Ajax, Ontario, Canada 2542397 Ontario Inc. Full timeJob SummaryWe are seeking a skilled and enthusiastic Customer Service Representative to join our team at 2542397 Ontario Inc. as a Fast-Food Service Attendant.Key ResponsibilitiesFood Preparation and Service: Prepare and serve food to customers in a fast-paced environment, ensuring high-quality standards and excellent customer service.Inventory Management:...
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Customer Service Representative
2 weeks ago
Ajax, Ontario, Canada 2542397 Ontario Inc. Full timeJob SummaryWe are seeking a skilled and enthusiastic Customer Service Representative to join our team at 2542397 Ontario Inc. as a Fast-Food Service Attendant.Key ResponsibilitiesFood Preparation and Service: Prepare and serve food to customers in a fast-paced environment, ensuring high-quality standards and excellent customer service.Inventory Management:...
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Customer Service Representative
2 weeks ago
Ajax, Ontario, Canada 2542397 Ontario Inc. Full timeJob SummaryWe are seeking a skilled and enthusiastic Customer Service Representative to join our team at 2542397 Ontario Inc. as a Fast-Food Service Attendant.Key ResponsibilitiesFood Preparation and Service: Prepare and serve food to customers in a fast-paced environment, ensuring high-quality standards and excellent customer service.Inventory Management:...
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Customer Service Representative
2 weeks ago
Ajax, Ontario, Canada 2542397 Ontario Inc. Full timeJob SummaryWe are seeking a skilled and enthusiastic Customer Service Representative to join our team at 2542397 Ontario Inc. as a Fast-Food Service Attendant.Key ResponsibilitiesFood Preparation and Service: Prepare and serve food to customers in a fast-paced environment, ensuring high-quality standards and excellent customer service.Inventory Management:...
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Bilingual Customer Service Representative
2 weeks ago
Ajax, Ontario, Canada AppleOne Full timeAppleOne is seeking a skilled Bilingual Customer Service Representative to join our team. This role offers a competitive salary and the opportunity to work in a dynamic, professional environment. As a Bilingual Customer Service Representative, you will be responsible for providing exceptional customer service to clients in both French and English. Your...
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Bilingual Customer Service Representative
2 weeks ago
Ajax, Ontario, Canada AppleOne Full timeAppleOne is seeking a skilled Bilingual Customer Service Representative to join our team. This role offers a competitive salary and the opportunity to work in a dynamic, professional environment. As a Bilingual Customer Service Representative, you will be responsible for providing exceptional customer service to clients in both French and English. Your...
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Customer Service Representative
4 weeks ago
Ajax, Ontario, Canada 2542397 Ontario Inc. Full timeJob SummaryWe are seeking a highly motivated and detail-oriented Customer Service Representative to join our team at 2542397 Ontario Inc. as a Fast-Food Service Attendant.Key ResponsibilitiesCustomer Service: Provide exceptional customer service by taking orders, serving customers, and handling customer complaints in a professional and courteous manner.Food...
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Customer Service Representative
3 weeks ago
Ajax, Ontario, Canada GILANI GROUP INC Full timeAbout the RoleWe are seeking a skilled and enthusiastic Customer Service Representative to join our team at GILANI GROUP INC. As a key member of our fast-paced food service team, you will be responsible for providing exceptional customer service and ensuring a positive dining experience for our guests.Key ResponsibilitiesEducation and ExperienceNo formal...
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Customer Service Representative
3 weeks ago
Ajax, Ontario, Canada GILANI GROUP INC Full timeAbout the RoleWe are seeking a skilled and enthusiastic Customer Service Representative to join our team at GILANI GROUP INC. As a key member of our fast-paced food service team, you will be responsible for providing exceptional customer service and ensuring a positive dining experience for our guests.Key ResponsibilitiesEducation and ExperienceNo formal...
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Customer Service Representative
3 weeks ago
Ajax, Ontario, Canada GILANI GROUP INC Full timeAbout the RoleWe are seeking a skilled and enthusiastic Customer Service Representative to join our team at GILANI GROUP INC. As a key member of our fast-paced food service team, you will be responsible for providing exceptional customer service and ensuring a positive dining experience for our guests.Key ResponsibilitiesEducation and ExperienceNo formal...
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Customer Service Representative
3 weeks ago
Ajax, Ontario, Canada GILANI GROUP INC Full timeAbout the RoleWe are seeking a skilled and enthusiastic Customer Service Representative to join our team at GILANI GROUP INC. As a key member of our fast-paced food service team, you will be responsible for providing exceptional customer service and ensuring a positive dining experience for our guests.Key ResponsibilitiesEducation and ExperienceNo formal...
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Bilingual Customer Service Representative
1 week ago
Ajax, Ontario, Canada AppleOne Full timeAppleOne is seeking a highly skilled Bilingual Customer Service Representative to join our team. As a key member of our customer service team, you will be responsible for providing exceptional service to our clients in both French and English. Key Responsibilities: * Respond to customer inquiries in a professional and timely manner * Provide solutions to...
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Bilingual Customer Service Representative
1 week ago
Ajax, Ontario, Canada AppleOne Full timeAppleOne is seeking a highly skilled Bilingual Customer Service Representative to join our team. As a key member of our customer service team, you will be responsible for providing exceptional service to our clients in both French and English. Key Responsibilities: * Respond to customer inquiries in a professional and timely manner * Provide solutions to...
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Customer Service Representative
3 weeks ago
Ajax, Ontario, Canada Canada Computers & Electronics Full time**Job Summary**We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative at Canada Computers & Electronics. As a key member of our sales team, you will be responsible for providing exceptional customer service, processing retail sales transactions, and maintaining a clean and organized store...