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Labor Allocation Specialist

1 week ago

London, Ontario, Canada Technical Standards and Safety Authority Full time

Job Description

This Labor Allocation Specialist position requires strong analytical and problem-solving skills. You will be responsible for helping maintain TSSA Customer account records, supporting customers with general inquiries, and scheduling Inspectors to optimize resource utilization.

About the Team

You will be working closely with our Work Management team to ensure that inspections are scheduled efficiently and effectively. This involves communicating with inspectors, contractors, property managers, owners, and operators daily.

Requirements

  • Post-Secondary Education
  • Minimum of three years related experience including customer service
  • Understanding of scheduling techniques and methods preferred
  • Computer skills including CRM Dynamics, Oracle, and Microsoft Suite