Senior Credit Risk Manager

2 days ago


Waterloo, Ontario, Canada OpenText Full time

About OpenText

OpenText is a global leader in information management, where innovation, creativity, and collaboration are the key components of our corporate culture. As a member of our team, you will have the opportunity to partner with the most highly regarded companies in the world, tackle complex issues, and contribute to projects that shape the future of digital transformation.

Your Impact

The Senior Credit Risk Analyst plays a critical role in ensuring the effective delivery of credit risk performance to optimize cash collection and minimize bad debt. This position requires a strong passion for delivering exceptional customer experiences, change management, and partnership skills to ensure key stakeholders understand and support our policies, processes, and decisions.

Key Responsibilities

  • Develop and execute credit risk strategy and solutions, including researching best-in-class automation for credit approval processes;
  • Maintain and improve credit granting and collections processes and practices to optimize cash collection and minimize bad debt expense;
  • Partner with Sales and other stakeholders to deliver on credit approval cycle time/SLA;
  • Approve payment term requests as required;
  • Assist Sales, stakeholders, and external customers in discussing credit requests not approved, providing alternative credit limit recommendations that support revenue while protecting AR assets;
  • Evaluate customer financial positions using established account monitoring systems and tools, analyzing financial statements, and identifying material changes to minimize bad debt risk;
  • Assist in Acquisition Integration activities;
  • Contribute to improving credit risk and approval strategies to support revenue growth;
  • Support other projects/initiatives as assigned to deliver best-in-class processes and practices for the Credit Risk function.

Requirements

Education:

  • College/University BA, Business or Finance;
  • CPP Designation;
  • Completion or enrollment in CCP or Accounting Designation program an asset.

Skills and Experience:

  • Minimum 5 years' commercial credit experience, preferably in a global software services/high tech environment;
  • Demonstrated success influencing change on Credit Risk understanding;
  • Excellent written and verbal communication and change management skills, specifically with Sales and external Customers;
  • Strong working knowledge of accounting principles, with demonstrated success evaluating company financial statements to establish Credit Risk parameters;
  • Strong organization and time management skills, with demonstrated success managing multiple priorities;
  • Strong working knowledge of SAP and Microsoft Office products and Salesforce;
  • Self-starter with a continuous improvement mindset;
  • Strong team player, understanding that you deliver as a team and it is always best when you collaborate to find solutions to problems;
  • Demonstrated ability to drive a culture of learning with your peers and help them to be resilient in a continuously changing environment;
  • Bilingual an asset.

Join Our Team

At OpenText, we believe that the strength of our team lies in our shared commitment to excellence and innovation. As a Senior Credit Risk Analyst, you will be a key player in shaping our future by delivering high-impact results and setting the standard for credit risk management across our global operations.



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