Customer Experience Liaison for Reverse Mortgages

About Our Team">At EQ Bank | Equitable Bank, we're committed to creating a positive and inclusive work environment that empowers our employees to grow and thrive. Our team is made up of passionate individuals who are dedicated to providing exceptional customer experiences and making a meaningful impact in the communities we serve.">Job Description">The...

We are looking for a highly skilled Reverse Mortgage Process Coordinator to join our team at EQ Bank | Equitable Bank. In this role, you will play a critical part in supporting our customers through the reverse mortgage discovery, application and fulfillment process.The ideal candidate will have a deep understanding of the mortgage environment and the entire...

The Reverse Mortgage Support Expert is a critical role that requires strong technical expertise and excellent communication skills. As a member of our team, you will provide expert guidance and support to Equitable Bank's reverse mortgage applicants throughout the discovery, credit adjudication, legal and funding process.Responsibilities include:Providing...

Job DescriptionWe are seeking a skilled Customer Service Liaison to support reverse mortgage applicants throughout the entire fulfillment process.The successful candidate will act as a bridge between clients and internal/external parties, proactively monitoring client files and communicating with them regarding their application status.

About the Job As a Customer Engagement Specialist, you will play a critical role in ensuring that our customers receive exceptional service throughout the reverse mortgage process. This includes providing clear and timely information, managing client relationships, and communicating effectively with internal and external stakeholders. The Key...

**Job Overview**The Customer Engagement Specialist plays a vital role in supporting our reverse mortgage applicants throughout their journey. This involves proactively monitoring client files, reaching out to them, and managing questions and documentation from various stakeholders.

About UsWe're Equitable Bank, Canada's Challenger BankTM. We've been around for over 50 years, serving more than 670,000 people across Canada.We've got a clear mandate to drive change in Canadian banking to enrich people's lives.Our customers have named our EQ Bank digital platform one of the top banks in Canada on the Forbes World's Best Banks list since...

About This RoleWe're seeking an experienced Business Development Manager to drive growth by building and expanding relationships with mortgage brokers in British Columbia.The ideal candidate will have a proven track record in business development, excellent communication skills, and a passion for helping older Canadians improve their financial...

Job OverviewThe Customer Engagement Specialist is a key role that supports Equitable Bank reverse mortgage applicants throughout the discovery, credit adjudication, legal and funding process. This position acts as a bridge between clients and internal/external parties involved in the complete fulfillment process.Core ResponsibilitiesProactively monitor...

The Customer Experience Specialist plays a pivotal role in supporting Equitable Bank's reverse mortgage applicants throughout the discovery, credit adjudication, legal and funding process. This involves proactively monitoring client file status, communicating with clients, managing questions, requirements and documentation from lawyers, Credit and Funding...