Support Services Professional

2 days ago


Port Coquitlam, British Columbia, Canada Lordco Parts Ltd. Full time

**Job Overview**

We are seeking a highly skilled Customer Service Representative to join our Port Coquitlam, BC, head office team. As a key member of our customer support team, you will be responsible for delivering exceptional customer service through various communication channels.

Your primary duties will include listening to customer concerns, documenting service calls efficiently, and resolving issues to the best of your ability. You will also be required to maintain a positive attitude, calmly respond to customer complaints, and track recurring customer concerns to provide feedback and suggestions for improvement.



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