High-Tech IT Support Professional
2 weeks ago
Company Overview:
FLOFORM Countertops is a leading manufacturer, seller, and installer of premium surface countertops with over 16 branches and 5 manufacturing facilities in Western Canada and the Pacific Northwest.
Salary:
We offer a competitive wage ranging from $80,000 to $120,000 per annum based on experience, location, and qualifications.
Job Description:
The Senior IT Support Specialist will be responsible for providing desktop support, technical support, and network administration services to users working in Canada and the US. This role involves managing time, cost, and feasibility studies, assisting in forecasting hardware and software needs, and developing policies and procedures to resolve technical problems.
Required Skills and Qualifications:
- Related secondary education with 5 years of experience an asset
- Advanced computer skills with experience using Microsoft Office products, SQL administration, windows server, and Microsoft Dynamics GP
- Strong organizational skills, with attention to detail
- Basic understanding of accounting
- Strong written and oral communication skills
Benefits:
- Competitive Wage: $80,000 - $120,000 per annum
- Medical and dental benefits
- RRSP Matching
- Paid Sick Time
Responsibilities:
- Manage and administer the company network
- Provide end-user support for hardware and software
- Administer SQL Database
- Sources, orders, and sets up new workstations
- Administers disaster recovery initiatives
- Recommends new solutions to improve or streamline IT processes
- Coordinates with external consultants and reviews proposals
About Us:
FLOFORM is proud to be one of Canada's Best Managed Companies. We are committed to providing our customers with the best countertop purchasing experience available.
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