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Customer Service Representative

2 months ago

Red Deer, Alberta, Canada Mammoth Graphics 2020 Inc Full time
About the Role

We are seeking a highly organized and detail-oriented Receptionist to join our team at Mammoth Graphics 2020 Inc. As a key member of our administrative staff, you will be responsible for providing exceptional customer service and ensuring the smooth operation of our front office.

Key Responsibilities
  • Customer Service: Greet clients and visitors, respond to inquiries, and provide information on our services and policies.
  • Administrative Support: Manage incoming and outgoing correspondence, maintain accurate records, and perform various administrative tasks as needed.
  • Communication: Answer phone calls, respond to emails, and relay messages to team members.
  • Ordering and Inventory: Place orders for office supplies and maintain inventory levels.
  • Financial Transactions: Process payments, manage accounts, and perform other financial tasks as required.
  • Record Keeping: Maintain accurate and up-to-date records of customer interactions, transactions, and other relevant information.
Requirements
  • Education: Secondary (high) school graduation certificate or equivalent.
  • Experience: Willingness to train and learn our systems and processes.
  • Skills: Excellent communication and interpersonal skills, ability to work independently, and proficiency in MS Office.
Work Environment

Our office is located in an urban area, and we offer a fast-paced and dynamic work environment. As a Receptionist, you will be expected to work independently and as part of a team to achieve our goals.

What We Offer
  • Parking: Ample parking available on site.
  • Work Term: Permanent position with opportunities for growth and development.
  • Work Language: English.
  • Hours: 30 to 40 hours per week.