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Bilingual Insurance Risk Management Specialist

2 months ago

Dieppe, Canada GGB - Global Full time
About the Role

We are seeking a highly skilled and experienced Bilingual Insurance Risk Management Specialist to join our Global Client Solutions team at GGB - Global. As a key member of our team, you will be responsible for delivering exceptional customer service to our commercial clients, managing their insurance portfolios, and identifying opportunities for growth and retention.

Key Responsibilities
  • Client Portfolio Management: Manage a designated portfolio of commercial clients, driving business retention and building strong relationships with clients.
  • Insurance Solutions: Review client accounts at renewal, placing coverage required by the client, re-marketing when necessary, and adhering to binding authority set by carriers.
  • Client Communication: Respond to client inquiries quickly and efficiently, maintaining a fast turnaround time for any actions required on behalf of the client.
  • Upselling and Cross-Selling: Identify opportunities for upselling and cross-selling, driving the creation of quality leads, and working with Account Executives to bind clients.
  • Knowledge and Training: Consistently act to upgrade insurance market knowledge, staying ahead of new products and policy updates.
  • Collaboration: Work with Account Executives on cross-selling opportunities and accessing resources within GGB - Global.
About You
  • Solution-Oriented: Being solution-oriented has always allowed you to offer clients the most resourceful and innovative solutions.
  • Strong Communication: Strong communication and interpersonal skills enable you to quickly develop deep relationships with clients and build rapport with colleagues.
  • Team Player: People love working with you, and you with them
  • Adaptability: Being in a fast-paced, dynamic environment brings out the best in you.
  • Prioritization: You are always able to prioritize effectively, which allows you to exceed client expectations every time
  • Attention to Detail: Always maintaining a keen eye for detail comes easy and is a key part of what has made you successful in your past roles.
  • Tech-Savviness: Highly tech-savvy, with an ability to learn new systems, tools, and processes.
  • Analysis and Decision-Making: Strong analysis and decision-making ability.
  • Organization and Time Management: Highly organized and strong time management skills.
Qualifications
  • Education: High School Diploma/GED and 2+ years of related experience.
  • Licenses: New Brunswick level 2 license or higher.
  • Language: Proficiency in both written and spoken English and French is necessary.
Benefits

We offer a wide range of benefits, including flexible medical and dental coverage, life insurance, retirement savings, and employee stock purchase plan. Other benefits include educational expense reimbursement, employee assistance programs, discounted gym membership, and paid time off to volunteer.

We value inclusion and diversity and are committed to creating a workplace that is welcoming and inclusive for all employees. We are an equal opportunity employer and prohibit any form of discrimination based on protected characteristics.