Field Service Maintenance Specialist

7 days ago


Calgary, Alberta, Canada System Logistics Corporation - Vertique (Krones Group) Full time

System Logistics Corporation - Vertique (Krones Group)

We are a leading supplier of warehouse automation equipment, specializing in design, development, manufacturing, and installation of fully automated storage and retrieval systems (ASRS) and automated guided vehicles (AGV).

Our goal is to provide the best quality products and services to our customers.

The ideal candidate will be living in Calgary, Alberta area, willing to make a difference and part of our growing organization in Canada.

This role supports System Logistics Corporation systems with on-site operations expertise.

This position is based in Calgary, Alberta, and the person in this position would be required to be based in that area.

Main Responsibilities:

  • Supports equipment installation, modification, and tuning for customers.
  • Conducts electromechanical maintenance on System Logistics equipment and systems in the field
  • Troubleshoots and identifies root causes, and solves operational issues surrounding System Logistics machinery at customer locations
  • Trains personnel on proper setup, operations, maintenance, and repair of System Logistics systems
  • Performs extensive mechanical and electrical modifications to existing equipment
  • Builds strong customer relationships to help achieve the highest levels of customer satisfaction
  • Maintains service status communications with Customer Service Manager

Required Qualifications:

  • Experience maintaining and servicing equipment
  • Experience reading blueprints, along with mechanical skills, drilling, tapping, cutting, filing
  • Demonstrates strong soft skills and technical aptitude to provide customer service support
  • Strong written and verbal communication and organizational skills
  • Able to work independently on installations and preventative maintenance duties
  • Solid knowledge of mechanical, electrical, and pneumatic components and their interaction
  • Basic computer skills (MS Word, Excel, PowerPoint, Outlook)
  • Travels extensively domestically – 80% of time
  • Able to travel to the USA and Europe

Salary Range: $45,000 - $65,000 CAD per year, depending on experience

Benefits:

  • Casual dress policy
  • Dental care coverage
  • Extended health care coverage
  • Vision care coverage

Schedule:

  • 40-hour work week, Monday to Friday
  • Overtime and Weekend availability as needed

Education:

  • Secondary School diploma preferred

Experience:

  • 2 years of experience maintaining and servicing equipment preferred
  • 2 years of experience reading blueprints, along with mechanical skills, drilling, tapping, cutting, filing preferred


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