Support Worker

4 weeks ago

Edmonton, Alberta, Canada YMCA of Northern Alberta Full time
Job Title: Follow Up Support Worker

The YMCA of Northern Alberta is seeking a dedicated and compassionate Follow Up Support Worker to join our Community team. As a key member of our team, you will play a vital role in supporting individuals, couples, and families who are chronically or episodically homeless with multiple barriers and high needs.

About the Role

As a Follow Up Support Worker, you will be responsible for:

  • Completing assessments, evaluations, and documentation to ensure the best possible outcomes for our participants.
  • Securing housing and rehousing, and ensuring participants are settled into safe, affordable, suitable, and sustainable housing.
  • Effective planning, implementation, and evaluation of participant support services within the Housing First Philosophy.
  • Demonstrating excellent interpersonal and communication skills with vulnerable populations who face housing insecurity and related challenges.
  • Supporting the work of external service providers and community partners who are directly involved in our participants' lives.
  • Carrying out duties in a professional manner and in accordance with all YMCA policies and procedures, standards of conduct and practice, health and safety standards, child protection standards, and contractual, legal, and regulatory requirements.
What We're Looking For

We're seeking a candidate with:

  • A university degree in a human services or related field.
  • 2 years' experience working directly with vulnerable populations.
  • Standard First Aid and CPR, Child Welfare & Police Security Clearance with vulnerable sector check.
  • Annual registration in a professional organization as required by law if applicable.
  • WHMIS Certification preferred/completed during new hire onboarding.
  • Non-Violent Crisis Intervention and Suicide Intervention Certification preferred.
  • A valid driver's license, clear driver's abstract, and access to a vehicle.
  • Experience and knowledge of cultural groups, high needs, and marginalized populations.
  • Experience working in a team environment.
What We Offer

We offer a meaningful career with opportunities to grow while building your community. Our culture is built on honesty, respect, and pride in what we do. You'll work with colleagues who bring diverse perspectives and talents to the workplace. We also offer a comprehensive benefits package and reduced fees in YMCA programs such as child care and day camps (depending on availability and employment status).

All employees will be required to participate in mandatory training on our new procedures and policies prior to their start date.

We appreciate your interest in the YMCA of Northern Alberta. However, only those applicants selected for interviews will be contacted. We are an equal opportunity employer committed to providing employment opportunities to all individuals. Only those candidates permissible to work in Canada are applicable to this position.

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