Care Navigator

4 weeks ago


Mississauga, Ontario, Canada Trillium Health Partners Full time
Job Title: Care Navigator

Trillium Health Partners is seeking a highly skilled Care Navigator to join our team in Primary and Integrated Care. As a Care Navigator, you will play a critical role in facilitating access to care for patients in need, ensuring seamless transitions from hospital to community, and promoting optimal patient outcomes.

Key Responsibilities:
  • Assess patients in ED or inpatient units to identify those who may benefit from THP@home
  • Collaborate with community and primary care providers to ensure patients receive necessary medical oversight and care plans
  • Arrange for expedited transportation and supports at home, facilitating quick and effective discharges
  • Provide follow-up phone calls to patients at home, using expert decision-making and evidence-informed tools to provide triage and symptom management advice
  • Ensure seamless navigation of services and supports required by patients, triaging and forwarding referrals to appropriate community services
Requirements:
  • Degree in a Regulated Health Profession discipline
  • Current membership in good standing with a regulatory health professional body in Ontario
  • Three (3) years of recent related experience in ED, acute care, discharge planning, and/or community health care setting
Competencies:
  • Comprehensive knowledge of community resources and healthcare delivery systems in acute and community settings
  • Demonstrated ability to respond to patients with flexibility and adaptability
  • Experience in performing case management functions
  • Excellent interpersonal, communication, organizational, and decision-making skills

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