Restaurant Operations Manager
3 weeks ago
About Kaizen Lab Inc.
Kaizen Lab Inc. is a dynamic and innovative company that values exceptional quality and customer service. We strive to create a unique and memorable experience for our guests, while fostering a culture of teamwork and growth among our team members.
Job Title: General Manager
We are seeking an experienced and skilled General Manager to lead our Merchantman Fresh Seafood & Oyster Bar team. As a key member of our management team, you will be responsible for overseeing all aspects of restaurant operations, including front and back-of-house operations.
Key Responsibilities:
- Manage and motivate the restaurant team to deliver exceptional customer service and quality food.
- Oversee the successful running of the restaurant, working to achieve financial, marketing, and human resources goals and objectives.
- Work closely with the Head Chef and their team to ensure food menu standards are met.
- Develop and implement effective strategies to drive sales and revenue growth.
- Manage restaurant financials, including labour costs, cost of goods sold, and scheduling.
- Collaborate with the MHG People Team to conduct team member hiring and training.
- Encourage a culture that revolves around memorable guest experiences and quality food.
- Perform front-of-house duties as needed, including hosting, bartending, serving, and expediting.
Requirements:
- Post-secondary diploma/degree in business or hospitality.
- 3+ years experience working as a General Manager in a full-service restaurant.
- Comprehensive Health, Vision, and Dental Benefits.
- Discounts from local shops and MHG locations.
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