Business Analyst and Project Support Specialist
4 weeks ago
At PHSA, we are seeking a highly skilled Business Analyst and Project Support Specialist to join our team. As a key member of our organization, you will play a critical role in analyzing and documenting business requirements to support projects for designated programs/services within PDHIS.
Key Responsibilities:- Analyze and document business requirements to support projects for designated programs/services within PDHIS.
- Work closely with stakeholders to develop business systems enhancements, business solutions, or business processes.
- Function as a Subject Matter Expert (SME) to project teams through performing gap analysis of systems and business process mapping.
- Provide key contributions to the development of solutions to ensure that business processes and/or project deliverables are consistent, accurate, and timely.
- Participate in and contribute to strategic planning.
- Develop project plans for the design, development, and implementation of new business processes, and support the transition from current systems, practices, and processes to an integrated system, common practices, and standardized processes with current or improved functionality.
- A level of education, training, and experience equivalent to a Bachelor's degree in Health Information Science, Computer Science, or a related discipline, plus five (5) years recent related experience which includes project planning, analysis, and implementation.
- Demonstrated ability to carry out business process mapping and fit gap analysis.
- Excellent interpersonal, oral, and written communication skills with the ability to manage multiple interactions with multiple groups while working on multiple issues at the same time.
- Superior analytical, problem-solving, and system analysis skills.
- Proven ability to plan and execute projects with stringent timelines.
- Ability to work effectively as part of a team.
- Demonstrated ability to provide professional expertise to staff, departments, and PDHIS stakeholders, and guidance regarding standard processes for project management.
- Demonstrated ability to provide user support, advice, and training, and other user liaison services.
- A comprehensive benefits package, including municipal pension plan, and psychological health & safety programs and holistic wellness resources.
- Annual statutory holidays (13) with generous vacation entitlement and accruement.
- PHSA is a remote work-friendly employer, welcoming flexible work options to support our people (eligibility may vary, depending on position).
- Access to WorkPerks, a premium discount program offering a wide range of local and national discounts on electronics, entertainment, dining, travel, wellness, apparel, and more.
PHSA is committed to equity in our hiring and employment practices. With learning and compassion, we are addressing existing inequities and barriers throughout our systems. PHSA is seeking to create a diverse workforce and to establish an inclusive and culturally safe environment. We invite applications and enquiries from all people, particularly those belonging to the historically, systemically, and/or persistently marginalized groups identified under the One of PHSA's North Star priorities is to eradicate Indigenous-specific racism, which includes dismantling barriers to health care employment at every level. We welcome Indigenous individuals to apply and/or contact the Sanya'kula Team (Indigenous Recruitment & Employee Experience) for support at.
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