Sales Associate
2 months ago
Holt Renfrew is seeking a highly skilled and motivated Sales Associate to join our team. As a Sales Associate, you will be responsible for delivering exceptional customer service and driving sales growth in our luxury retail environment.
Key Responsibilities- Customer Service: Provide outstanding service to all customers, ensuring a positive and personalized shopping experience.
- Sales Growth: Exceed sales and service goals, building a loyal customer base and driving revenue growth.
- Product Knowledge: Develop and maintain in-depth knowledge of our products, including fashion trends, styles, and features.
- Visual Merchandising: Assist in maintaining a visually appealing store environment, including floor recovery, visual merchandising, and price change.
- Communication: Communicate effectively with customers, colleagues, and management, ensuring seamless communication and collaboration.
- Problem-Solving: Resolve customer complaints and issues in a professional and courteous manner.
- Teamwork: Collaborate with colleagues to achieve sales and service goals, supporting a positive and productive team environment.
- Experience: Minimum 4+ years of experience in a commission-based luxury sales environment.
- Sales Performance: Consistent sales performance with demonstrated results in achieving and exceeding sales quota.
- Availability: Ability to work a flexible schedule, including evenings, weekends, and holidays.
- Collaboration: Highly collaborative, with excellent communication and teamwork skills.
- Product Knowledge: Strong understanding of current and emerging trends in fashion, as well as broad product knowledge across all merchandise categories.
- Initiative: Proactive and self-motivated, with a strong desire to learn and grow.
Holt Renfrew is a leading luxury retailer, offering a unique and inspiring shopping experience. Our team is dedicated to delivering exceptional customer service and driving sales growth in a fast-paced and dynamic environment.
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