Enterprise Observability Architect for Large-Scale Systems

4 days ago


Toronto, Ontario, Canada Royal Bank of Canada Full time

Are you a visionary architect seeking to shape the future of system reliability and observability? We are looking for an experienced Enterprise Observability Architect to join our team at Royal Bank of Canada. As a key member of our Technology and Operations group, you will play a strategic leadership role in designing and implementing resilient and observable architectures that support high availability, fault tolerance, and disaster recovery.

About the Opportunity

This is an exceptional opportunity to work on complex large-scale environments, including cloud-native, hybrid, and on-premise infrastructures. You will collaborate with engineering, operations, DevOps, Security, and infrastructure teams to establish operational excellence targets and oversee the implementation of observability frameworks and tools across the enterprise. Your expertise will be invaluable in defining resiliency standards, creating performance benchmarks, and setting clear Service Level Objectives (SLOs) and Service Level Indicators (SLIs).

Responsibilities
  1. Define enterprise-wide observability and resiliency architectures aligned with business objectives, service level agreements (SLAs), and key performance indicators (KPIs).
  2. Establish Operational Excellence targets and oversight on how applications and infrastructure should emit logs, metrics, etc.
  3. Develop a roadmap for implementing observability frameworks and tools across the enterprise, including logging, monitoring, distributed tracing, and event management systems.
  4. Establish resiliency standards, including fault-tolerance, disaster recovery, redundancy, and high-availability targets, ensuring systems can withstand failures and recover with minimal impact.
  5. Collaborate with DevOps, Operations, SRE, and Engineering teams to define resiliency and observability targets for critical systems, focusing on metrics such as uptime, mean time to recovery (MTTR), latency, error rates, and system health.
  6. Create performance benchmarks and reliability objectives that help measure the effectiveness of observability and resiliency practices across various systems, including cloud, hybrid, and on-premise infrastructures.
  7. Set clear Service Level Objectives (SLOs) and Service Level Indicators (SLIs) for resiliency and observability, ensuring alignment with business-critical systems and services.
Requirements

To succeed in this role, you must have:

  • 8+ years of experience in enterprise architecture, with a focus on observability, system reliability, or resiliency.
  • Proven experience with designing and implementing resilient and observable architectures in complex, large-scale environments, including cloud-native, hybrid, and on-premise infrastructures.
  • Hands-on experience with observability tools such as Prometheus, Grafana, Elastic Stack, OpenTelemetry, or equivalent, as well as monitoring, logging, and distributed tracing systems.
  • Demonstrated success in leading efforts to improve system resilience through architectures that support high availability, fault tolerance, and disaster recovery.
What We Offer

We offer a comprehensive Total Rewards Program, competitive compensation, flexible benefits, and opportunities for growth and development. Our team is collaborative, progressive, and committed to delivering exceptional results. If you are passionate about shaping the future of system reliability and observability, we encourage you to apply.



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