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Personalized Patient Coordinator

2 weeks ago

Calgary, Alberta, Canada Rejuvenation Holding Group Full time

As a Customer Experience Liaison at Rejuvenation Holding Group, you will be responsible for ensuring that each client receives exceptional service throughout their journey with us. This includes handling all incoming calls, emails, and inquiries with warmth, professionalism, and attention to detail.

You will work closely with the cosmetic team to understand client needs and guide them to appropriate treatments, converting inquiries into scheduled consultations. Maintaining accurate records and ensuring smooth communication and seamless scheduling for our patients will be crucial to your success.

Required Skills and Qualifications:
  • Experience: 2+ years in a similar role
  • Industry Knowledge: Experience within the cosmetic industry is preferred but not mandatory
  • Communication Skills: Excellent verbal and written communication abilities
  • Technical Skills: Proficiency in maintaining and updating a CRM system

We invite applications from all qualified individuals who share our commitment to delivering exceptional care to our clients.