Quality Assurance Specialist

2 weeks ago

Grande Prairie, Canada Association For Institutional Research Full time
Job Title: Quality Assurance Specialist

Join the Association for Institutional Research as a Quality Assurance Specialist and contribute to the development of a strong data-informed decision culture in higher education.

About the Role

We are seeking a highly skilled and experienced Quality Assurance Specialist to lead the direction, coordination, implementation, and completion of quality assurance assessments related to program review and services provided to students. The successful candidate will assist service-related departments in designing appropriate key performance metrics, conduct evaluation research, report results, and formulate short- and long-term recommendations.

Key Responsibilities
  • Academic Program Quality Assurance: Provide leadership and expertise in optimizing and improving current quality assurance models for academic programs; review programs for adherence to established quality standards set by the Campus Alberta Quality Council.
  • Assessment of Student Services: Provide leadership and expertise in the development and maintenance of effective evaluation models, methods, and systems for services provided to students, and aid service departments in carrying out evaluation activities.
  • Institutional Research Support: Coordinate and monitor the data collection and reporting of key accountability requirements of the Polytechnic, and key institutional surveys.
  • Data Governance Compliance: Support the development, implementation, and continuous improvement of data governance principles of key performance metrics.
Requirements

The successful candidate will have completed a bachelor's degree in the Social Sciences, Business or Management, or related field. The bachelor's degree must include courses in evaluation methodology, quantitative and qualitative methodologies, and descriptive statistics. Preference will be given to candidates with a certification in Project Management (PMP or similar) and/or program evaluation (e.g. p>

Necessary Skills and Attributes
  • Demonstrated experience in program evaluation and project management in a post-secondary educational system.
  • Knowledge and awareness of the operation of a post-secondary institution and its responsibility to regional stewardship, promoting economic and community development of our region.
  • Experience in conducting, collecting, and analyzing data from surveys, interviews, and focus groups.
  • Extremely high level of attention to detail, data integrity, and accuracy.
  • Demonstrated data analysis and visualization skills using Excel Power Query, PivotTables; NVivo or similar, Excel Charts, Pivot Charts, and slicers.
  • Proficiency in Microsoft Office applications such as Word, Excel, PowerPoint, and Outlook.
What We Offer

NWP offers lifelong learning opportunities through professional development & wellness programs, a competitive salary and compensation package, and a student-centered culture that is vital to our community.

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