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Food Service Supervisor

2 months ago

West Vancouver, British Columbia, Canada Kentucky Fried Chicken Full time
Job Summary

We are seeking a highly skilled Food Service Supervisor to join our team at Kentucky Fried Chicken. As a Food Service Supervisor, you will be responsible for overseeing the daily operations of our kitchen, ensuring that our high standards of quality and customer service are met.

Key Responsibilities
  • Leadership and Supervision
    • Supervise and coordinate the activities of kitchen staff, ensuring that all tasks are completed efficiently and effectively.
    • Train and develop staff members to improve their skills and performance.
  • Food Preparation and Quality Control
    • Establish methods to meet work schedules and ensure that food is prepared to the highest standards.
    • Requisition food and kitchen supplies, ensuring that all necessary items are available.
    • Supervise and check the assembly of trays and delivery of food trolleys.
  • Customer Service and Relations
    • Address customers' complaints or concerns in a professional and courteous manner.
    • Ensure that all customers receive excellent service and that their needs are met.
  • Administrative and Reporting
    • Maintain records of stock, repairs, sales, and wastage.
    • Prepare and submit reports on a regular basis.
Requirements
  • Education and Experience
    • Secondary (high) school graduation certificate.
    • 1 year to less than 2 years of experience in a food service or related industry.
  • Skills and Abilities
    • Excellent leadership and communication skills.
    • Ability to work in a fast-paced environment and meet deadlines.
    • Knowledge of food safety and sanitation procedures.
Support for Diversity and Inclusion

We are committed to creating a welcoming and inclusive work environment for all employees, regardless of their background or identity. As a Food Service Supervisor, you will be expected to participate in initiatives that support diversity and inclusion, such as:

  • Participating in a government or community program or initiative that supports persons with disabilities.
  • Offering mentorship, coaching, and/or networking opportunities for persons with disabilities.
  • Providing awareness training to employees to create a welcoming work environment for persons with disabilities.
Support for Newcomers and Refugees

We are committed to supporting the integration of newcomers and refugees into our community. As a Food Service Supervisor, you will be expected to participate in initiatives that support newcomers and refugees, such as:

  • Participating in a government or community program or initiative that supports newcomers and/or refugees.
  • Assisting with immediate settlement needs of newcomers and/or refugees.
  • Supporting social and labour market integration of newcomers and/or refugees.
Support for Youth

We are committed to supporting the employment and development of youth in our community. As a Food Service Supervisor, you will be expected to participate in initiatives that support youth, such as:

  • Participating in a government or community program or initiative that supports youth employment.
  • Offering on-the-job training tailored to youth.
  • Offering mentorship, coaching, and/or networking opportunities for youth.
Support for Indigenous People

We are committed to creating a welcoming and inclusive work environment for Indigenous people. As a Food Service Supervisor, you will be expected to participate in initiatives that support Indigenous people, such as:

  • Participating in a government or community program or initiative that supports Indigenous people.
  • Offering mentorship, coaching, and/or networking opportunities for Indigenous workers.
  • Developing and maintaining relationships with Indigenous communities, Indigenous-owned businesses, and organizations.
Support for Visible Minorities

We are committed to creating a welcoming and inclusive work environment for visible minorities. As a Food Service Supervisor, you will be expected to participate in initiatives that support visible minorities, such as:

  • Participating in a government or community program or initiative that supports members of visible minorities.
  • Applying hiring policies that discourage discrimination against members of visible minorities.
  • Offering mentorship programs that pair members of visible minorities with experienced employees.