Senior Tea Room Operations Manager
7 days ago
We are seeking a highly motivated and experienced Senior Tea Room Operations Manager to join our team at IHADay Bubble Tea Shop.
About the RoleThe successful candidate will be responsible for overseeing the daily operations of our tea room, including managing staff, budgets, and customer satisfaction. This is an excellent opportunity for a driven individual who is passionate about delivering exceptional customer experiences.
Key Responsibilities- Analyze financial data to identify areas for cost reduction and implement strategies to boost profitability.
- Develop and manage budgets to ensure efficient use of resources.
- Evaluate and improve daily operations to optimize performance.
- Lead and motivate a team of staff to deliver high-quality service and products.
- Recruit, train, and develop staff to meet business needs.
- Maintain a safe and healthy work environment, adhering to health and safety regulations.
- Negotiate with suppliers to secure the best possible deals.
- Provide exceptional customer service, responding to feedback and concerns.
- A minimum of 3 years' experience in a similar role, preferably in the food or beverage industry.
- Strong leadership and management skills, with the ability to motivate and develop staff.
- Excellent communication and interpersonal skills, with a focus on customer service.
- Proven ability to analyze financial data and make informed decisions.
- Ability to work under pressure, prioritizing tasks and meeting deadlines.
- A competitive salary range of $60,000 - $80,000 per year, depending on experience.
- A comprehensive benefits package, including medical, dental, and vision coverage.
- A generous paid time off policy, allowing for vacation, sick leave, and personal days.
- Opportunities for professional growth and development, including training and education assistance.
- A dynamic and supportive work environment, with a strong focus on teamwork and collaboration.
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