Solutions Architect

4 weeks ago

Toronto, Ontario, Canada Docebo Full time

About This Opportunity:

We are seeking a highly skilled Solutions Architect to join our team at Docebo. As a Solutions Architect, you will be responsible for presenting our product to prospects and working with our sales team to gather requirements and solve complex problems.

Responsibilities:

  • Collaborate with the Sales Team to close new business and serve our prospects with quality.
  • Identify the business challenge of our prospects from a technical perspective and deliver approaches available within our suite to satisfy their requirements.
  • Be a creative, upbeat, positive player at all times while guiding the prospects' assessments of our products at various technical levels.
  • Be a responsive and creative member of cross-functional teams (sales, marketing, success) and provide value internally to your sales team as well as to your assigned prospects.
  • Be comfortable speaking about web technologies and understand good practices.
  • Understand, master, and become a pro at describing our architecture to prospects and address promptly every question they may have surrounding our technology.

Requirements:

  • Technical sales experience in similar roles (Technical Account Manager, Solution Architect);
  • 5+ years' experience working in a Pre-Sales, Engagement Management, LMS implementation or integration consultant;
  • or degree (or an equivalent);
  • Ability to travel up to 10% of the time;
  • A 'can do' attitude, which means you look at obstacles as opportunities of making Docebo succeed; strong sales attitude and instinct, and enjoy speaking with prospective clients in all stages of the sales cycle;
  • Love the intersection of technology, business, and learning;
  • Good working knowledge of frontend, backend and connectivity approaches/technologies
  • Understanding of HTML, CSS and Javascript (and modern frameworks);
  • An understanding of programming concepts and the ability to discuss technical specifications, such as APIs, is crucial. Knowledge of JavaScript, Python, or other programming languages is beneficial for facilitating product discussions and developing proofs of concept, though direct coding is not a primary task.
  • Strong knowledge of industry standards REST, oAuth, SAML;
  • Strong knowledge of enterprise technologies and systems as like LDAP, SSO, CRM, ERP or HRIS;
  • An attention to detail related to documenting requirements and familiarity with producing and presenting solutions to a range of audiences.
  • Ability to share your technical knowledge while maintaining an upbeat pace (don't get them bored in jargon if not needed) and a positive mindset;
  • Knowledge of the LMS industry and its surrounding standards will be plus (xAPI, SCORM, AICC);
  • Experience in the SaaS industry will be considered an advantage; portfolio and track of projects where REST APIs and other modern web frameworks were used heavily.
  • You should have familiarity with various connectivity principles and development paradigms. You are not writing code, but our prospects expect clarity and direction on connectivity between their internal systems to their Learning Management suite.
  • Awareness of data protection principles and ability to research and apply industry specific requirements to our sales process.

Hybrid Office Model

We believe when people are together, they develop deeper relationships and accelerate innovation. Because of this, all Docebo employees worldwide are 'hybrid.' We encourage in-person collaboration while supporting work-from-home when employees need dedicated focus time, allowing Docebians to do their best every day.

About Docebo

Here at Docebo, we power learning experiences for over 3000 customers around the world with our easy-to-use, AI-powered Suite designed to close the enterprise learning loop. We have successfully achieved 2 IPOs, been recognized as a Top SaaS e-learning Solution, and are growing exponentially in the process.

Docebo is a global company with offices in North America, EMEA, APAC and more. Our people believe in six core values, simply defined and manifested in everything we do - Innovation, Simplicity, Accountability, Togetherness, Curiosity, and Impact.

If this sounds like you, now is your time to join one of the fastest-growing learning technology companies on the market.

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