Full-Time Team Lead Visual Merchandiser

3 weeks ago


Langley, Canada adidas Full time

Job Summary

The Full-Time Team Lead Visual Merchandiser is responsible for supporting the sales, profitability, and operational goals of the store by guiding hourly associates in day-to-day procedures to drive store objectives.

Key Responsibilities

  • Lead daily store operations and activities of hourly associates to achieve excellent customer service and maximize sales.
  • Provide positive reinforcement to hourly associates to promote a high level of momentum and achieve optimal results and growth of the staff.
  • Conduct one-on-one and/or small group training presentations for Sales Associates on product knowledge, store activities, job duties, and established policies and procedures.
  • Assist in the completion of all documentation associated with applicants and new hires.
  • Assist management staff in displaying merchandise such as clothes, footwear, and accessories in windows, showcases, and on the sales floor to attract attention and promote sales.
  • Effectively utilize customer service, training, educational tools, and communication to develop staff in relation to division goals.
  • Originate displays of merchandise or follow suggestions or schedules provided by the store management team.
  • Assist with staffing and labor cost control standards and effectively maintain same.
  • Attain proficiency with the point of sale system by acquiring system utilization skills and ensuring integrity is maintained through attention to policy and procedure.
  • Complete regular sales transactions involving cash, credit, checks, etc.
  • Involved indirectly with ticketing of products as well as checking paperwork against items received.
  • Assist in product flow from stockroom to sales floor on a fill-in basis.
  • Monitor and maintain sales floor fill-in process.
  • Communicate product levels and assortments with management.
  • Communicate progress on assigned projects such as floor change-outs, processing shipments, sales/markdown set-ups.
  • Perform sales, customer service, merchandising within section, special order, cashiering, stock location, and related store up-keeping support duties to maintain needed staff coverage and lead by example.
  • Direct the performance of store up-keeping duties.
  • Listen to customer complaints, examine returned merchandise, and resolve problems to restore and promote good public relations.
  • Ensure the highest level of adidas service is given to each customer.
  • Use selling techniques such as add-on sales and describing technical information to customers to enhance salesmanship and reach store and position sales goals. Use these techniques to train other employees.
  • Other duties as assigned by the Store Manager.

Requirements

  • Must possess and consistently exhibit the competencies relative to the position.
  • Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.
  • Ability to deal with problems involving several concrete variables in standardized situations.
  • Ability to use MS Word, Excel, Outlook, and a point of sale system.
  • Ability to exercise good judgment and decision-making skills.
  • Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
  • Excellent verbal and written communication skills.
  • Ability to work a varied schedule including weekends, evenings, and statutory holidays. Also able to work overtime hours during peak sales periods.
  • While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand; walk; use hands to finger, handle, or feel; and reach with hands and arms. The employee is occasionally required to sit; climb or balance; and stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 12 kg and occasionally lift and/or move up to 34 kg.
  • Schedule flexibility is mandatory, as this position calls for evening, weekend, and holiday work.

Qualifications

  • Must have or be pursuing a high school diploma or general education degree (GED).
  • Three to six months' retail experience is preferred.

The pay rate for this position is $20.00 per hour. Actual hourly rate will be based on various factors, such as a candidate's experience, qualifications, skills, and competencies, and proficiency for the role.

adidas is an equal opportunity employer committed to diversity and inclusion. We encourage applications from all qualified candidates, including those with disabilities, and will accommodate applicants' needs, upon request, throughout all stages of the recruitment and selection process. If selected to participate in an interview, accommodations will be made available on request. Please inform the Recruiter of the accommodation(s) that you may require. Information received relating to accommodation will be addressed confidentially.



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