Market Research Operations Lead

1 day ago


Toronto, Ontario, Canada Marketing Management Analytics, Inc. Full time

Job Summary

We are seeking a highly motivated Market Research Operations Lead to join our team at Marketing Management Analytics, Inc. in an exciting new role that will be pivotal in the maintenance and growth of long-term client relationships.

The successful candidate will play a significant role in the management and analysis of research projects across various categories and industries, reporting directly to a Research Director.

Main Responsibilities:

  • Manage and coordinate all aspects of the research process from questionnaire design, analysis, and interpretation of results through to preparation of reports.
  • Liaise with key internal operations groups to ensure reliable results are delivered to clients in a timely and cost-efficient manner.
  • Build and maintain strong relationships with key clients by responding to queries and providing updates per client requests.
  • Coordinate data entry of project costs into our internal costing program based on research target specifications.

Requirements:

  • Bachelor's degree or equivalent experience.
  • At least 2 years of market research experience.
  • Advanced proficiency with MS Office Suite, specifically MS Excel and MS PowerPoint.
  • Experience with Qualtrics, InMoment, Medallia, or other survey platforms is an asset.
  • Superior organizational skills, attention to detail, and commitment to accuracy and completeness of information.
  • Data savvy with a strong attention to detail and accuracy.
  • Ability to manage multiple projects simultaneously while maintaining a strong client service orientation.
  • Ability to manage complex project budgets and create, manage, and commit to a project plan, schedule, and budget.
  • Highly motivated, self-directed, and possess a driven personality capable of working under tight deadlines.
  • Thrives within a team environment.
  • Excellent written and verbal communication skills with well-developed interpersonal and presentation skills.

About the Role:

This exciting opportunity comes with a salary range of $70,000 - $100,000 per annum, depending on experience. At Marketing Management Analytics, Inc., we offer a comprehensive benefits package, including generous PTO, healthcare plans, wellness benefits, a flexible workplace policy, and a strong collaborative culture.

What We Offer:

  • Career Development Opportunities.
  • An exceptional benefits package, including generous PTO, healthcare plans, and wellness benefits.
  • A flexible workplace policy.
  • A strong collaborative culture.

Commitment to Diversity:

Marketing Management Analytics, Inc. recognizes the importance of building an inclusive culture that values individuality and diverse perspectives. Our mission has been to generate and analyze data about society, markets, brands, and behaviors for over 40 years. This could not be fulfilled without our diverse employees who compile and analyze this data—they are the essence of who we are and what we do.



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