Customer Service Representative
5 days ago
Join Our Team
Sun Life is a global leader in the financial services industry, dedicated to helping individuals and families achieve their long-term goals. With a rich history and a strong commitment to innovation, we strive to deliver exceptional results and build lasting relationships with our clients.
About the Position
We are seeking a skilled Administrative Consultant (Group Benefits) to join our team. As a key contact for external clients' outsourced group benefits administration services, you will be responsible for planning and executing the ongoing administration management of new and existing AdminPlus clients. Your duties will include developing member communication strategies, documenting administrative processes for the supporting admin operations team, partnering with the AdminPlus customer care centre, analyzing trends/issues/successes on the portfolio, and ensuring client data integrity.
Your Key Responsibilities
- Plan and execute the ongoing administration management of new and existing AdminPlus clients
- Develop and implement member communication strategies to enhance engagement and retention
- Document and maintain administrative processes to ensure efficiency and effectiveness
- Partner with the AdminPlus customer care centre to provide exceptional client service
- Analyze trends, issues, and successes on the portfolio to inform business decisions
- Ensure client data integrity and confidentiality
- Collaborate with the implementation team to implement new AdminPlus clients
Why Choose Sun Life?
- Flexible benefits from the day you join to meet the needs of you and your family
- A commitment to creating an inclusive and respectful environment where all employees have the chance to live up to their full potential
- A recognition as one of the Best Workplaces in Ontario by Great Place to Work Canada
-
Bilingual Customer Service Representative
4 days ago
Waterloo, Ontario, Canada Randstad Canada Full timeDo you want to be a part of a diverse workforce? Are you bilingual in English and French? Do you take pride in your customer service skills? If you answered yes to these questions, then we have the opportunity for you to take the next step in your career We are looking for Bilingual candidates, with a strong work ethic to join this dynamic team. This is a...
-
Bilingual Customer Service Representative
2 days ago
Waterloo, Ontario, Canada Randstad Canada Full timeDo you want to be a part of a diverse workforce? Are you bilingual in English and French? Do you take pride in your customer service skills? If you answered yes to these questions, then we have the opportunity for you to take the next step in your career We are looking for Bilingual candidates, with a strong work ethic to join this dynamic team. This is a...
-
Waterloo, Ontario, Canada Hinduja Global Solutions Ltd. Full timeCustomer Service Representative in Waterloo OfficeYour Impact: As a Customer Relations Associate, you'll have the ability to work in a collaborative and engaging environment with one goal, making a positive impact on people's day We'll train you to be an expert in your field, so you can confidently deliver an amazing customer experience. You'll field...
-
2025-03-11) Customer Service Representative
1 week ago
Waterloo, Ontario, Canada Sun Life Financial Full timeCustomer Service Representative page is loadedCustomer Service RepresentativeApply locations Waterloo, Ontario time type Full time posted on Posted 3 Days Ago job requisition id JR00108116You are as unique as your background, experience and point of view. Here, you'll be encouraged, empowered and challenged to be your best self. You'll work with dynamic...
-
Waterloo, Ontario, Canada Hinduja Global Solutions Ltd. Full timeAbout UsHinduja Global Solutions Ltd. is a global leader in customer experience management, serving hundreds of the world's leading brands.We empower our clients to be more competitive by providing exceptional experiences, leveraging our people-first philosophy and expertise.Your RoleAs a Bilingual French & English Customer Service Representative, you will...
-
Customer Service Representative
5 hours ago
Waterloo, Ontario, Canada Jace Holdings Ltd. Full timeCareer OverviewJace Holdings Ltd. is committed to delivering exceptional customer experiences through our highly trained and motivated teams. We are seeking a Cashier-PT to join our dynamic Front End Department team, who can provide top-notch service to our customers and contribute to our success.ResponsibilitiesProcess customer transactions accurately and...
-
Waterloo, Ontario, Canada Hinduja Global Solutions Full timePosition Overview: Your Impact: As a Bilingual French and English Customer Service Representative, you'll have the ability to work in a collaborative and engaging environment with one goal, making a positive impact on people's day We'll train you to be an expert in your field, so you can confidently deliver an amazing customer experience. You'll field...
-
Customer Service Representative PUMA
6 days ago
Waterloo, Ontario, Canada PUMA Gruppe Full timeCompany OverviewPUMA Gruppe is a leading global sports brand that values equality, diversity, and inclusivity. We are committed to creating a safe and healthy working environment for all employees and customers.Job DescriptionWe are looking for a Sales and Service Specialist to join our team in Waterloo, United States of America. In this role, you will be...
-
Onsite Customer Service Agents
7 days ago
Waterloo, Ontario, Canada Hinduja Global Solutions Full timePosition Overview: Your Impact: As a Customer Service Representative, you'll have the ability to work in a collaborative and engaging environment with one goal, making a positive impact on people's day We'll train you to be an expert in your field, so you can confidently deliver an amazing customer experience. You'll field customer inquiries, identify the...
-
Customer Service Representative
6 days ago
Waterloo, Ontario, Canada Tesla, Inc. Full timeCompany OverviewTesla, Inc. is a world-class electric vehicle brand dedicated to pushing the boundaries of innovation and sustainability.In this role, you will be part of a dynamic team that shares your passion for delivering exceptional customer experiences and making a positive impact on the environment.
-
Client Services Representative
4 days ago
Waterloo, Ontario, Canada OTIP (Ontario Teachers Insurance Plan) Full timeThe OTIP Group of Companies is dedicated to providing exceptional service and support to our clients. As a Senior Account Manager, you will play a key role in achieving this goal by building strong relationships with our stakeholders and plan sponsors.ResponsibilitiesAs a Senior Account Manager, your primary responsibilities will include:Supporting...
-
Customer Service Representative
7 days ago
Waterloo, Ontario, Canada RailWorks Corporation Full timeResponsibilities and Requirements:The Operations Clerk will be responsible for performing a variety of tasks, including but not limited to:* Accurately logging work orders and other related forms into EAM* Providing support to clients via phone or email on a 24/7 basis* Assisting in the development and implementation of procedures within broad policies*...
-
Customer Service Representative
2 weeks ago
Waterloo, Ontario, Canada Centurion Asset Management Inc. Full timeWho We AreCenturion Asset Management Inc. is a recognized leader in the Investment and Property Management industries. Providing quality investments and housing for all its clients, our experienced team comprised of more than 350 Employees is a core component of Centurion's success since 2003. Centurion Apartment Real Estate Investment Trust ("REIT") owns...
-
Waterloo, Ontario, Canada Minacs Full timeJob DescriptionLe représentant du service à la clientèle à distance (bilingue : français/anglais) travaille à domicile et interface avec les clients via des appels entrants/sortants et/ou via Internet. Ce poste assure le service client et la résolution des problèmes et questions courants concernant les produits et/ou services du client. (Les anciens...
-
3 Days Left: Residence Services Representative
3 weeks ago
Waterloo, Ontario, Canada Campus Living Centres Full timeCareer Opportunities with Campus Living CentresA great place to work.Careers At Campus Living CentresCurrent job opportunities are posted here as they become available.The Residence Services Representative is responsible for responding to student and guest inquiries, service requests, and carrying out daily operational duties. They must be able to listen and...
-
Customer Engagement Representative
3 days ago
Waterloo, Ontario, Canada Power TakeOff, Inc. Full timeAbout UsPower TakeOff, Inc. is a leading provider of software and implementation services focused on helping businesses reduce their energy consumption. Our products and services are centered around the use of interval electric data to empower businesses to make informed decisions about their energy usage. We're committed to innovation, agility, and...
-
Field Marketing Representative Expert
1 day ago
Waterloo, Ontario, Canada Kognitive Full timeAt Kognitive, we're seeking a highly motivated Field Marketing Representative to join our team. This exciting role offers the opportunity to educate clients and promote President's Choice Financial Products in-store.About the RoleThis is a permanent full-time or part-time opportunity that requires strong sales and customer service skills. As a Field...
-
Customer Support Specialist
3 days ago
Waterloo, Ontario, Canada Manulife Financial Full timeThe Customer Support Specialist provides support to Manulife, Mortgage Creditor Insurance customers through their understanding and engagement in the day-to-day delivery of service provided by our third-party call center. The successful candidate will act as the liaison between our Call Center, Manulife Mortgage Creditor Insurance, and other internal...
-
Field Marketing Representative
3 weeks ago
Waterloo, Ontario, Canada Kognitive Full timeField Marketing Representative – Kognitive Sales SolutionsKognitive Sales Solutions is seeking highly motivated sales-oriented individuals who can create excitement and connections with consumers in-store. As a Field Marketing Representative, you will be educating clients and offering President's Choice Financial Products on behalf of one of the most...
-
Customer Service Associate
7 days ago
Waterloo, Ontario, Canada Savers Full timeDescription Position at Value Village Job Title: Customer Service Associate Who we are: As one of the largest for-profit thrift operators in the United States, Canada and Australia for value priced pre-owned clothing, accessories and household goods, our mission is to champion reuse and inspire a future where secondhand is second nature. We supply...