Customer Service Representative
2 weeks ago
We are Savers / Value Village, a leading thrift operator with a mission to champion reuse and inspire a future where secondhand is second nature.
We operate under various brands including Savers, 2nd Ave, Value Village, Unique, Village des Valeurs, and Savers Australia.
Our ImpactBy purchasing gently-used items directly from local nonprofit organizations, we redirect billions of pounds of used items away from landfills and onto our store racks and shelves for reuse.
This approach not only benefits the environment but also provides valuable funding for community-based programs and services.
At Savers / Value Village, we pride ourselves on being 'Thrift Proud.'Job Overview
We are seeking Customer Service Associates who can create an exceptional experience for our customers, donors, and team members.
As a key member of our team, you will be responsible for delivering excellent customer service, managing donor interactions, and contributing to a positive store environment.
What We OfferWe invest in our people's career growth and development through comprehensive onboarding, training, and opportunities for advancement.
Our benefits package includes extended health care plans, company-paid life and AD&D insurance, a Group Registered Retirement Savings Plan (RRSP), paid time off, and mental health services.
In addition, we offer a range of internal training programs and partnerships with renowned providers to support your professional growth.
We strive to foster a culture that celebrates uniqueness and promotes work-life balance.
LocationThe position is based at our Mission, BC location.
The estimated salary for this role is between $17.40 and $18.34 per hour, depending on experience.
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