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Food Service Supervisor

2 months ago


The Blue Mountains, Ontario, Canada Mile High Poutine Full time
About the Role

Mile High Poutine is seeking a highly skilled Food Service Supervisor to join our team. As a Food Service Supervisor, you will be responsible for overseeing the daily operations of our restaurant, ensuring that our customers receive exceptional service and that our food meets the highest quality standards.

Key Responsibilities
  • Leadership and Supervision
    • Supervise and coordinate the activities of food service staff, including food preparation, portioning, and presentation.
    • Train staff in job duties, sanitation, and safety procedures to ensure a safe and healthy work environment.
    • Establish methods to meet work schedules and ensure that food and service meet quality control standards.
  • Customer Service
    • Address customer complaints or concerns in a professional and courteous manner.
    • Ensure that customers receive exceptional service and that their needs are met.
  • Operations and Administration
    • Maintain records of stock, repairs, sales, and wastage to ensure accurate inventory management.
    • Prepare and submit reports to management on a regular basis.
    • Establish work schedules and ensure that staff are aware of their responsibilities and deadlines.
Requirements
  • Education
    • Secondary (high) school graduation certificate.
  • Experience
    • 2 years to less than 3 years of experience in a food service environment.
  • Skills
    • Excellent leadership and communication skills.
    • Ability to work in a fast-paced environment and meet tight deadlines.
    • Attention to detail and ability to maintain a clean and safe work environment.
    • Client focus and efficient interpersonal skills.
Working Conditions
  • Fast-paced environment.
  • Work under pressure.
  • Tight deadlines.
  • Standing for extended periods.
  • Physically demanding.
What We Offer
  • Gratuities.
  • Permanent employment.
  • 40 hours per week.
  • English language of work.