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Claims Counsel

2 months ago

Toronto, Ontario, Canada Zurich Canada Full time
About the Opportunity

Zurich Canada is seeking a highly skilled Claims Counsel to join our team. As a Claims Counsel, you will play a critical role in handling litigated claims specific to Cyber, Crime, D&O, E&O, EPL, and Environmental policies of low to moderate exposure and complexity.

Key Responsibilities
  • Review claim documents and investigate to analyze coverage, liability, and damages.
  • Draft appropriate coverage position correspondence addressing liability and damages and address coverage with insureds, brokers, Business Unit, Insurance Tower, mediators, and judges as necessary.
  • Deliver exceptional customer service by building and maintaining relationships with customers, brokers, and external partners.
  • Ensure claim and file management complies with Zurich Best Practices as well as the insurance regulatory frameworks.
  • Proactively manage litigated files through external counsel.
  • Prepare and develop strategy for resolution of claims. Ensure that claims are timely and appropriately reserved.
  • Attend and participate in mediation/settlement conference.
  • Provide claims insights to assist business units and collaborate with underwriters to identify trends and claim issues.
  • Protect Zurich's reputation by keeping claims information confidential.
Requirements
  • Juris Doctor and 3 or more years of experience in the insurance industry handling claims or JD and 3 or more years of legal practice experience in the insurance area.
  • Must obtain and maintain the AMF License.
  • Negotiation experience.
  • Customer service experience.
  • Microsoft Office experience.
  • Detail-oriented and analytical.
  • Strong verbal, written, and interpersonal communication skills.
  • Bilingual (French and English) is a strong asset.
About Zurich Canada

Zurich Canada is part of the Zurich Insurance Group, a multi-line insurer with approximately 55,000 employees worldwide serving customers in global and local markets. Zurich Canada has been a leading insurance provider serving mid-sized and large companies, including multinational corporations, in the Canadian commercial market for 100 years.

We are committed to providing a diverse, inclusive, and barrier-free environment resulting in an accessible organization for employees, customers, and other parties who interact with, or on behalf of, Zurich. We strive to achieve a workplace free of discrimination of all forms, including discrimination on the basis of physical or mental disability, or medical condition.