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Team Lead

2 months ago

Ingersoll, Ontario, Canada TRIGO Full time
Job Summary

We are seeking a highly skilled and experienced Team Lead to join our team at TRIGO. As a Team Lead, you will be responsible for ensuring customer satisfaction by providing quality services and support, training and developing team members, and providing leadership and guidance to site personnel.

Key Responsibilities
  • Establish and maintain relationships with customers and site personnel
  • Daily communication with various stakeholders at the site level
  • Assist Site Leaders or Sr. Site Leaders as needed
  • Train inspectors and validate adherence to process
  • Document and report non-conformances to Site Leader/Supervisor
  • Make independent judgments for subjective scenarios according to project needs
  • Troubleshoot and problem solve with the Site Lead/Supervisor, for issues pertaining to process flow, new criteria, spikes/spills
  • Manage material movements using inventory management tools as needed
  • Work as an inspector when required
  • Comply with local and company Health & Safety legislation, laws, and policies
  • Comply with all TRIGO and site specific customer policies
Requirements
  • 1+ year in Quality related position preferred
  • Demonstrate leadership ability
  • Proficiency in English
  • Excellent written and verbal communication skills
  • Computer skills Microsoft Office (basic Microsoft Excel proficiency) and Outlook
  • Proficient in the use of various gauges and measuring devices
  • Demonstrated flexibility within a fast-paced challenging environment
  • Ability to take initiative and handle highly sensitive and confidential material
  • May require the ability to travel on a flexible schedule as needed for variable lengths of time and distances
  • Walk and/or stand for long periods of time
  • Lift / move 50 pounds
  • Work in a repetitive environment to include one or more of the following: lift, twist, grasp, grip, reach, pull, push, bend, squat, kneel
  • Work in an environment that may include exposure to extreme heat or cold, loud noises, moving mechanical parts or machinery, fumes and odors
What We Offer
  • Global team spirit
  • Excellence
  • Customer focus
  • Initiative
Education Background
  • High School Diploma or Equivalent