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Logistics Operations Manager
1 week ago
MEDLOG Transport & Logistics is a leading provider of global inland solutions, dedicated to delivering exceptional customer service and reliable logistics services.
Job SummaryWe are seeking an experienced Dispatcher Manager to join our dynamic team and play a critical role in overseeing the dispatch operations. The ideal candidate will have a strong management background, combined with experience in the trucking and logistics industry.
Key Responsibilities:- Lead and manage a team of 6 dispatchers, ensuring that operations run smoothly and goals are achieved.
- Provide guidance, mentorship, and training to the dispatch team, fostering a positive and productive environment.
- Take responsibility for scheduling and dispatching trucking resources, ensuring that all deliveries are completed on time and per client requirements.
- Supervise day-to-day operations when the Director of Trucking is not in the office, making critical decisions and providing leadership support.
- Monitor driver performance, safety, and compliance, working closely with the Safety and Compliance Manager.
- Ensure that the dispatch team adheres to all company policies, industry regulations, and customer service standards.
To be successful in this role, you will need:
- A minimum of 10 years of experience in a trucking/logistics environment, with at least 5 years in a management or leadership role.
- A strong understanding of trucking operations, dispatching systems, and logistics.
- Experience managing a team of dispatchers or similar roles.
- Excellent problem-solving and decision-making skills, with the ability to manage crisis situations effectively.
- Outstanding communication skills in both English and French.
- Proficient in using dispatch software and other relevant technology.
We offer a comprehensive benefits package, including:
- Flexible health and dental benefits coverage (for all permanent full-time roles).
- RRSP coverage with the Company matching a portion of employee contribution (for all permanent full-time roles).
- Tailored training program opportunities for employee development.
- Community Involvement.