E-Commerce Operations Manager

1 week ago


Brampton, Ontario, Canada Modern Air Filters Corporation Full time

About Us: Modern Air Filters Corporation is a leading provider of innovative air filtration solutions.

Job Summary: We are seeking an experienced E-Commerce Operations Manager to oversee our Amazon Seller Account and Shopify store.

Key Responsibilities:

  • Product Listing Management: Develop and execute product listing strategies on Amazon and Shopify, ensuring compliance and appeal to potential buyers.
  • Inventory Management: Monitor stock levels, manage replenishments, and coordinate with suppliers to maintain optimal inventory levels.
  • Order Fulfillment: Oversee the order fulfillment process, ensuring timely shipping and delivery while maintaining high customer satisfaction.
  • Market Research: Conduct market research to identify trends, potential new products, and pricing strategies to remain competitive.
  • CUSTOMER SUPPORT: Respond to customer inquiries and resolve issues related to orders, returns, and product information, ensuring a positive shopping experience.
  • Performance Analysis: Analyze sales data and performance metrics to identify areas for improvement and implement strategies to boost sales and conversion rates.
  • SEO Optimization: Utilize SEO best practices to enhance product visibility and improve search rankings on Amazon and Shopify.
  • Collaboration: Work closely with marketing and design teams to develop promotional strategies and enhance product presentation.

Qualifications:

  • Proven experience in e-commerce management, particularly with Amazon FBA and Shopify.
  • Strong understanding of SEO, product listing optimization, and inventory management.
  • Excellent communication and customer service skills.
  • Proficient in data analysis and reporting.
  • Familiarity with Amazon Seller Central and Shopify platform functionalities.
  • Strong organizational skills and attention to detail.

Benefits:

  • $60,000 - $80,000 per year, depending on experience.
  • Opportunities for professional growth and development.
  • Flexible work environment.


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