E-Commerce Operations Manager
1 week ago
About Us: Modern Air Filters Corporation is a leading provider of innovative air filtration solutions.
Job Summary: We are seeking an experienced E-Commerce Operations Manager to oversee our Amazon Seller Account and Shopify store.
Key Responsibilities:
- Product Listing Management: Develop and execute product listing strategies on Amazon and Shopify, ensuring compliance and appeal to potential buyers.
- Inventory Management: Monitor stock levels, manage replenishments, and coordinate with suppliers to maintain optimal inventory levels.
- Order Fulfillment: Oversee the order fulfillment process, ensuring timely shipping and delivery while maintaining high customer satisfaction.
- Market Research: Conduct market research to identify trends, potential new products, and pricing strategies to remain competitive.
- CUSTOMER SUPPORT: Respond to customer inquiries and resolve issues related to orders, returns, and product information, ensuring a positive shopping experience.
- Performance Analysis: Analyze sales data and performance metrics to identify areas for improvement and implement strategies to boost sales and conversion rates.
- SEO Optimization: Utilize SEO best practices to enhance product visibility and improve search rankings on Amazon and Shopify.
- Collaboration: Work closely with marketing and design teams to develop promotional strategies and enhance product presentation.
Qualifications:
- Proven experience in e-commerce management, particularly with Amazon FBA and Shopify.
- Strong understanding of SEO, product listing optimization, and inventory management.
- Excellent communication and customer service skills.
- Proficient in data analysis and reporting.
- Familiarity with Amazon Seller Central and Shopify platform functionalities.
- Strong organizational skills and attention to detail.
Benefits:
- $60,000 - $80,000 per year, depending on experience.
- Opportunities for professional growth and development.
- Flexible work environment.
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