Store Operations Director

5 days ago


ChathamKent, Canada Sephora Canada Full time
Sephaora Canada Job Opportunity:

We're looking for an experienced Store Operations Director to join our team. As a key member of our leadership team, you will be responsible for overseeing all sales floor departments within a specific location. This includes Beauty, Skincare, Fragrance & Haircare or a combination of these areas.

Main Responsibilities:
  • Oversee all sales floor departments within a specific location
  • Ensure timely response to client feedback per department
  • Support the Assistant Manager, Client Experience in actioning client-related issues/feedback through the client service hotline or direct feedback from clients

To succeed in this role, you will need to have excellent verbal/written communication skills and the ability to influence business partners at all levels in a clear and concise manner. A proven ability to create teams by attracting and identifying talented store leaders who can train and develop cast to drive sales and deliver outstanding client service is essential.

Benefits:
  • Company events
  • Dental care
  • Disability insurance
  • Employee assistance program
  • Extended health care
  • Life insurance
  • Paid time off
  • RRSP match
  • Store discount
  • Vision care
  • Wellness program
About the Location:

This role is based in-person at our Sephora Canada location.



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