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Food Service Supervisor

2 months ago


London, Ontario, Canada AMAZING BAKERY Full time
About the Role

We are seeking a highly skilled and experienced Food Service Supervisor to join our team at Amazing Bakery. As a Food Service Supervisor, you will be responsible for overseeing the daily operations of our food service department, ensuring that our customers receive exceptional service and high-quality food products.

Key Responsibilities
  • Establish and Implement Operational Procedures

Develop and implement effective operational procedures to ensure the smooth running of our food service department, including managing inventory, scheduling staff, and maintaining a clean and safe working environment.

Supervise and Train Staff

Supervise and train staff in their job duties, sanitation and safety procedures, and provide guidance and support to ensure they are meeting our high standards.

Manage Food Quality and Safety

Ensure that all food products meet our quality control standards, and implement procedures to prevent foodborne illness and maintain a safe working environment.

Manage Customer Service

Address customer complaints and concerns in a professional and courteous manner, and ensure that our customers receive exceptional service.

Manage Inventory and Supplies

Estimate and manage inventory and supplies required for meal preparation, and maintain accurate records of stock, repairs, sales, and wastage.

Prepare and Submit Reports

Prepare and submit reports on sales, inventory, and other key performance indicators to management.

Work Environment

The Food Service Supervisor will work in a fast-paced environment with tight deadlines, and will be required to stand for extended periods, bend, crouch, and kneel. The ideal candidate will have excellent attention to detail and be able to work in a physically demanding environment.

Requirements
  • Education

College, CEGEP, or other non-university certificate or diploma from a program of 3 months to less than 1 year.

Experience

1 year to less than 2 years of experience in a food service supervisory role.

Language

English.

Work Hours

30 hours per week.