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Regional Fleet Manager

2 weeks ago

Edmonton, Alberta, Canada Europcar Ireland Full time
Job Summary

We are seeking a highly skilled and experienced Branch Manager to join our team in Europcar Ireland. The successful candidate will be responsible for managing a team of professionals who deliver exceptional customer service and drive sales growth.

Main Responsibilities:

  • Direct all operational aspects of the branch, including operations, customer service, human resources, administration, and sales, in a manner that supports reaching profitability goals.
  • Maintain and enforce HR policies and procedures, ensuring that all areas of work performance or departments are properly staffed and directed with particular emphasis on continuous improvement.
  • Manage customer service at the branch to very specific agreed targets, monitoring fleet availability and controlling it on a daily basis, highlighting issues to the Fleet Control Manager and/or Head of Regional Operations and Sales.
  • Provide training, coaching, development, and motivation to bring out the best in each team member.
  • Monitor all damage and repairs to agreed targets and ensure all fleet is serviced and in good working order.

Requirements:

  • A strong focus on delivering new business and proven track record.
  • Problem-solving and analytical ability, motivated to work in a fast-paced environment.
  • Demonstrated integrity and ethical standards, professional demeanor with a 'can do' attitude.
  • Customer-focused matched to strong commercial sales skills.