Quality Assurance Coordinator
4 weeks ago
Quality Assurance Coordinator
At West Coast Reduction Ltd., we're committed to delivering high-quality products while ensuring the safety and well-being of our customers and employees. We're seeking a skilled Quality Assurance Coordinator to join our team and play a critical role in maintaining our corporate quality assurance programs.
Key Responsibilities:
- Implement and maintain WCRL's Corporate Quality Assurance Programs
- Identify and mitigate risks associated with product quality, product safety, and regulatory compliance
- Develop and maintain the Quality Assurance (QA) Program, including the HACCP plan and related standard operating procedures (SOP)
- Coordinate and document the HACCP training program
- Support divisional staff in development and maintenance of SOPs
- Conduct regular QA program audits and maintain performance and corrective action documentation
- Coordinate and maintain the HACCP and Safe Food Safe Feed (SFSF) third-party certification programs
- Support the Sales Department with responding to customer requests related to product quality and safety concerns, inquiries, and customer audits
- Liaise with Canadian Food Inspection Agency (CFIA) on specific issues as they arise
- Coordinate and monitor quality verification programs such as the Animal Protein Products Industry (APPI) salmonella reduction program, and report trends or other concerns to management
- Support the production department with quality-related issues and KPI targets
- Conduct and record regular mock recalls in coordination with the sales department
- Support plant management during the CFIA audit process
- Function as a catalyst for change and improvement in performance and quality
- Specify quality requirements of raw materials with suppliers
- Ensure that policies, procedures, and forms are documented, updated, and maintained
- Maintain revision control of policies, procedures, work instructions, and forms
- Adhere to the company Code of Conduct and all West Coast Reduction Ltd. policies
- Encourage a safety culture where employees do not put themselves or others at risk
- Foster a positive team and company culture by ensuring treatment of others is respectful and aligned with company values
- Perform other duties as assigned by Manager
- Undergo additional training as required for certification programs
- Travel to our plant divisions in Western Canada and the USA to conduct audits
Requirements:
- Bachelor's degree or college diploma in food science is an asset
- Minimum of 2 years' experience in the food and agricultural industry
- Knowledge or background in HACCP/GMP (or higher level), FDA, SFSF, and CFIA requirements preferred
- Strong knowledge of process engineering, and organic chemistry
- Proficiency in English, both written and verbal, with excellent communication skills
- Strong technical writing abilities to create, edit, and issue controlled documents
- Experience leading projects and coordinating initiatives across internal stakeholders
- Ability to work with minimal supervision
- Strong interpersonal skills and ability to collaborate productively with employees at all levels
- Adaptability and ability to function effectively in a dynamic environment
- Aptitude for problem analysis and problem solving
- Ability to effectively plan, organize, and prioritize work to meet deadlines and job demands
- Ability to travel to divisions located in Western Canada and Washington State
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