Quality Assurance Coordinator

2 weeks ago

Vancouver, British Columbia, Canada West Coast Reduction Ltd. Full time

Quality Assurance Coordinator

At West Coast Reduction Ltd., we're committed to delivering high-quality products while ensuring the safety and well-being of our customers and employees. We're seeking a skilled Quality Assurance Coordinator to join our team and play a critical role in maintaining our corporate quality assurance programs.

Key Responsibilities:

  • Implement and maintain WCRL's Corporate Quality Assurance Programs
  • Identify and mitigate risks associated with product quality, product safety, and regulatory compliance
  • Develop and maintain the Quality Assurance (QA) Program, including the HACCP plan and related standard operating procedures (SOP)
  • Coordinate and document the HACCP training program
  • Support divisional staff in development and maintenance of SOPs
  • Conduct regular QA program audits and maintain performance and corrective action documentation
  • Coordinate and maintain the HACCP and Safe Food Safe Feed (SFSF) third-party certification programs
  • Support the Sales Department with responding to customer requests related to product quality and safety concerns, inquiries, and customer audits
  • Liaise with Canadian Food Inspection Agency (CFIA) on specific issues as they arise
  • Coordinate and monitor quality verification programs such as the Animal Protein Products Industry (APPI) salmonella reduction program, and report trends or other concerns to management
  • Support the production department with quality-related issues and KPI targets
  • Conduct and record regular mock recalls in coordination with the sales department
  • Support plant management during the CFIA audit process
  • Function as a catalyst for change and improvement in performance and quality
  • Specify quality requirements of raw materials with suppliers
  • Ensure that policies, procedures, and forms are documented, updated, and maintained
  • Maintain revision control of policies, procedures, work instructions, and forms
  • Adhere to the company Code of Conduct and all West Coast Reduction Ltd. policies
  • Encourage a safety culture where employees do not put themselves or others at risk
  • Foster a positive team and company culture by ensuring treatment of others is respectful and aligned with company values
  • Perform other duties as assigned by Manager
  • Undergo additional training as required for certification programs
  • Travel to our plant divisions in Western Canada and the USA to conduct audits

Requirements:

  • Bachelor's degree or college diploma in food science is an asset
  • Minimum of 2 years' experience in the food and agricultural industry
  • Knowledge or background in HACCP/GMP (or higher level), FDA, SFSF, and CFIA requirements preferred
  • Strong knowledge of process engineering, and organic chemistry
  • Proficiency in English, both written and verbal, with excellent communication skills
  • Strong technical writing abilities to create, edit, and issue controlled documents
  • Experience leading projects and coordinating initiatives across internal stakeholders
  • Ability to work with minimal supervision
  • Strong interpersonal skills and ability to collaborate productively with employees at all levels
  • Adaptability and ability to function effectively in a dynamic environment
  • Aptitude for problem analysis and problem solving
  • Ability to effectively plan, organize, and prioritize work to meet deadlines and job demands
  • Ability to travel to divisions located in Western Canada and Washington State

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