Lead Sales Coordinator
2 weeks ago
About Joko Convenience:
We are a leading convenience store chain looking for an experienced Store Operations Manager to oversee the daily operations of our retail stores. This is a fantastic opportunity to join a dynamic team and take on a leadership role in ensuring the smooth day-to-day functioning of our stores.
Job Summary:
The Store Operations Manager will be responsible for managing the overall performance of the store, including sales, customer service, and inventory management. This role requires strong leadership skills, excellent communication abilities, and the ability to work independently with minimal supervision.
Responsibilities:
- Hiring and Training: Hire, train, and develop a team of sales associates to provide exceptional customer service and achieve sales goals.
- Sales and Customer Service: Analyze sales trends, implement strategies to increase sales, and maintain high levels of customer satisfaction through effective conflict resolution.
- Inventory Management: Order merchandise, manage stock levels, and maintain a clean and organized store environment.
- Scheduling and Workforce Management: Create schedules, manage staffing levels, and ensure adequate coverage during peak periods.
- Problem-Solving: Identify and resolve issues promptly, such as supply shortages, customer complaints, and employee conflicts.
- Supervision: Supervise and coordinate the activities of 3-4 employees.
Requirements:
- Education: Secondary (high) school graduation certificate.
- Experience: At least 1 month of experience in a similar role.
- Language: English.
- Work Schedule: 30-35 hours per week.
Estimated Salary: $40,000 - $55,000 per year.
Benefits: Competitive salary, opportunities for career growth, and a dynamic work environment.
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