Facilities Operations Specialist
5 days ago
The Facilities Coordinator plays a crucial role in supporting the Facilities Manager and/or Assistant Facility Managers with operational activities in maintenance and operations, accounting and finance, vendor oversight, equipment and supplies, occupancy services. This position is responsible for providing excellent customer service, ensuring expected service levels are achieved, and proactively developing and maintaining client relationships.
Key Responsibilities
- Actively support an environment of teamwork, co-operation, performance excellence, and personal success.
- Conduct daily walkthroughs to ensure clean and organized office space.
- Respond to all work orders in a timely manner, ensuring KPI compliance and excellent customer service.
- Identify opportunities for improved operation and service excellence, making recommendations for conducting site inspections and assessments to ensure all building procedures and performance measures are maintained at all times.
- Schedule and manage repairs and maintenance, minor works, and other work requests, tracking to completion.
- Provide information and direction to vendors, facilities staff, and other service providers as required to ensure excellent coordination and execution of work, with minimal disruption.
- Assist in the procurement of vendors and services as required.
- Coordinate the delivery of site amenities, including fitness, food services, massage, transportation, and support moves as required.
- Act as the site key point of contact for events, meetings, and conference facilities as required.
- Other duties may include but are not limited to: reception and guest support, mail and courier services, office supplies and equipment maintenance, landlord relations, and management of building access passes.
- Maintain and update accurate records and official documentation for the site, including web pages where necessary.
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