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Sales Associate
2 months ago
Job Overview:
Sales Associates at Home Depot of Canada Inc. play a vital role in providing exceptional customer service by actively engaging with customers to understand their needs and provide expert assistance. These associates work collaboratively with their supervisors and other sales associates across various departments, including Lumber, Building Materials, Paint, Hardware, Electrical, Plumbing, Seasonal, and Tool Rental.
Key Responsibilities:
- Ask open-ended questions to determine customer needs and level of expertise
- Describe features and benefits of merchandise
- Explain steps needed to complete projects and required products
- Maintain in-stock condition of assigned areas, ensuring cleanliness and safety
- Perform heavy lifting, bending, kneeling, and standing for extended periods
- Pick, organize, and verify orders for delivery or pick-up
- Utilize computer terminals and/or Home Depot portable phone to check inventory, look-up orders, and notify customers
Preferred Qualifications:
- Ability to work a flexible schedule, including evenings and weekends
- Experience in a fast-paced customer service environment
- Experience working in a sales-driven environment is an asset
- Excellent communication and reading skills
- Excellent decision-making ability and problem-solving skills
- Trade experience is an asset
- Proficiency with computers
- Detail-oriented
