Sales Associate

4 weeks ago

Edmonton, Alberta, Canada Adidas Full time
Job Title

Part-time Back of House, Sales Associate, adidas Retail Store, Edmonton

About the Role

We are seeking a highly motivated and customer-focused Sales Associate to join our team at adidas Retail Store in Edmonton. As a Sales Associate, you will be responsible for providing exceptional customer service, promoting adidas products, and maintaining a high level of sales productivity.

Key Responsibilities
  • Assist customers in selecting adidas merchandise, providing information about products, materials, technology, and functionality.
  • Ensure adidas' customer service standards are upheld by listening to customers' wants and needs, and providing product information when required.
  • Drive and close sales by utilizing adidas' selling techniques and the in-store AOS system (where available).
  • Complete customer sales transactions (cash, credit, debit, etc.).
  • Maintain store appearance, assist in processing and replenishing merchandise, and assist with customer service inquiries.
  • Proficient knowledge of adidas' products and programs, including technology, product information and requirements, merchandise promotions, and advertising.
  • Help to support and create a team environment by respecting co-workers.
  • Adhere to adidas' brand values and Sales Associate competencies.
  • Assist with telephone duties.
  • Adhere to company policy and procedures relating to inventory control.
Requirements
  • Must possess and consistently exhibit the competencies relative to the position.
  • Ability to read and comprehend simple instructions, short correspondence, and memos.
  • Ability to write simple correspondence.
  • Ability to effectively present information in one-on-one and small group situations to customers and other employees of the organization.
  • Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
  • Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.
  • Ability to deal with problems involving several concrete variables in standardized situations.
  • Ability to use a point of sale system/ Basic understanding of cash register functions and cash procedures.
  • Ability to exercise good judgment and decision-making skills.
  • Demonstrate excellent verbal and written communication skills.
  • Demonstrate excellent customer service.
  • Ability to work a varied schedule including weekends, evenings, and statutory holidays. Also able to work overtime hours during peak sales periods.
  • Must be proficient in English & French (verbal and written)
Qualifications

Must have or be pursuing a high school diploma or general education degree (GED). Three to six month's retail experience is preferred.

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