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Service Team Member
2 months ago
Nous recherchons un membre de l'équipe de service compétent et motivé pour rejoindre notre équipe de vente au détail et de service à la clientèle à notre magasin de Van-Port Coquitlam, en Colombie-Britannique.
Responsabilités- Offrir un service à la clientèle amical et efficace, aider les clients à trouver ce qu'ils recherchent et à faire leurs achats.
- Veiller à ce que tous les clients bénéficient d'un passage rapide et amical aux caisses.
- Effectuer le déchargement des livraisons par camion et les tâches liées à la présentation de la marchandise dans tout le magasin.
- Mettre les clients au courant du sondage Voix du client (VDC) et aider avec les processus omnicanaux.
- Participer aux processus de déchargement des camions, de remplissage des présentoirs et de planogramme (POG).
- Responsable du rangement de la marchandise et de l'entretien, y compris le processus de retour de la marchandise.
- Effectuer les tâches d'optimisation des stocks en magasin (OSEM) et les montages pour les soldes hebdomadaires.
- Soutenir les programmes de prévention des pertes et de sécurité.
- Respecter les Procédures opérationnelles normalisées (PON) et les programmes de l'entreprise pour assurer la conformité aux lois et exigences applicables.
- Expérience de vente au détail ou de service à la clientèle préférable.
- Habileté à rester debout pendant de longues périodes et à se déplacer dans le magasin.
- Se courber, soulever, transporter, atteindre et s'étirer fréquemment.
- Soulever des boîtes lourdes et accéder à des étagères élevées à l'aide d'une échelle ou d'un équipement similaire.
- Être en mesure de travailler dans un environnement de magasin de détail public à prendre soin des clients.
Michaels est un employeur souscrivant au principe de l'égalité d'accès à l'emploi. Nous sommes là pour tous les membres d'équipe et tous les amateurs pour créer, innover et être meilleurs ensemble.
