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Retail Assistant Manager
1 month ago
Cancer Research UK: A Leader in Cancer Research
We are seeking a highly motivated and experienced Assistant Shop Manager to join our trading team. As an ambassador for Cancer Research UK, you will support the shop manager and your team to maximize income through people, resources, and stock.
In a lively and vibrant working environment, you will discover something new every day, whether it's a new high street trend, a new community network, or a talent you never knew you had.
You will be surrounded by people who are as dedicated to beating cancer as you are.
Key Responsibilities:
- Support the shop manager to guide, inspire, and engage a diverse team of paid staff and volunteers.
- Support the commercial running of the store, including display and merchandising, stock management, maintaining shop standards, store layout, sales, and income.
- Lead by example and provide excellent customer and supporter service.
- Work alongside the shop manager to achieve targets for donated stock, cash, gift aid, average selling price, sell-through, and stock processing.
- Create relationships with your local community and Cancer Research UK colleagues.
- Support the shop manager in the organization and delivery of creative fundraising events for your store to achieve fundraising targets.
- Maintain compliance with health and safety, safeguarding, security, administration, and HR policies.
- Deputize for the shop manager in their absence.
Requirements:
- A working knowledge of what makes great customer service.
- Experience of working in a lively and vibrant environment.
- Adaptability in changing situations, including being able to work effectively independently.
- Commercial awareness.
- The ability to create relationships and communicate well.
- And ideally supervisor experience, and experience of working in, or an understanding of retail and fashion.
We operate an anonymized shortlisting process in our commitment to equality, diversity, and inclusion. CVs are required for all applications; but we won't be able to view them until we invite you for an interview. Instead, we ask you to complete the work history section of the online application form for us to be able to assess you quickly, fairly, and objectively.
Owing to the nature of this position, any offer of employment for this role will be subject to a satisfactory basic DBS check.
You can learn more about our fantastic retail teams on our website.