Visual Merchandising Specialist

2 weeks ago

Charlottetown, Prince Edward Island, Canada H&M Group Full time

About the Role

A Visual Merchandiser at H&M Group will be responsible for creating an engaging store environment that inspires customers to explore their personal style. This role will support the store team in delivering an exceptional customer experience, aligning with the H&M brand and values. The Visual Merchandiser will drive sales and implement the Visual Identity, meeting customer and colleague expectations while following H&M procedures and standards.

Your Day-to-Day

Sales and Profit

  • Set garment presentation on the sales floor and windows according to the Commercial Handbook.
  • Work with the Department Manager to determine additional commercial opportunities in the store, within H&M brand guidelines.
  • Execute floor moves based on joint decisions.

Fashion Knowledge

  • Stay up-to-date with current fashion trends.
  • Share, inspire, and educate the store team on seasonal trend information, upcoming campaigns, and brand standards.

Direct Customer Service

  • Meet customer expectations on direct service according to H&M standards.
  • Support the store to achieve an excellent customer experience.

Indirect Customer Service

  • Implement the H&M Visual Identity through the Commercial Handbook and secure well-styled mannequins in windows and in-store.
  • Create a clear red thread from windows to A-area with wearable buying suggestions.
  • Maintain high-quality garment presentation every day with the store team.
  • Maintain clear customer flow through fixture placement and navigation in line with H&M standards.
  • Launch and maintain all sales campaigns and activities on time and according to H&M standards.

Commercial Routines

  • Work with the Department Manager to follow up on Store KPIs and initiate actions to reach store goals and budgets.
  • Adapt the store planning according to store needs and budget from the Commercial plan.
  • Complete and act on the Best Brand portion of the Customer Experience Tool to maximize commercial opportunities.

Visual Store Operations Routines

  • Complete sample picking and execute floor moves to create clear stories and wearable buying suggestions.
  • Complete all sales floor and window morning routines daily before the store is open.
  • Maintain the condition of all incoming visual props and marketing material with a sustainability mindset.
  • Keep visual room organized and safe.
  • Keep all Visual materials in the store current and share information with the team on seasonal changes.
  • Paint and maintain windows as necessary.

People and Teams

The Visual Merchandiser will support the Store team to enhance customer and working experience in-store through coaching and development. Together with the Store Management team, the Visual Merchandiser will ensure that all legal requirements and H&M policies are fulfilled.

Training and Development

  • Evaluate and develop the visual and commercial skills of the store team through regular visual training for all colleagues to support garment presentation in line with the Commercial Handbook.
  • Maintain overview, follow up, and give feedback while executing floor moves together with the store team.
  • Identify future Visual Merchandiser talent for succession.

Communication and Legal Requirements

  • Ensure that all communication in the windows and on the sales floor complies with local legislation.

Security

  • Work in accordance with H&M standards and local legislation with health & safety and security routines, to guarantee you, your colleagues, and customer safety at all times.
  • Follow all procedures and routines regarding safety, security, and administrative processes in all areas of the store.

Qualifications

Who You Are

  • Inclusive, positive, creative, and willing to learn on the job.
  • Passionate for customer service and helping people find their style.
  • A multi-tasker who enjoys working in a fast-paced environment with an eye for detail.
  • 1-2+ years of transferrable experience welcome.
  • You have the ability to lift in excess of 20 pounds.
  • Ability to stand for long periods of time, bend, stretch, engage in repetitive motions, push, pull, and carry items (mannequins, clothing, totes, torsos, etc.) for a short distance.
  • Ability to climb a ladder and use a step stool.
  • Must be able to work with hand and power-operated tools (Iron, Steamer, etc.) and lift in order to execute display setups.
  • Must be able to work a flexible work schedule, including nights and weekends.
  • May be required to travel to support other stores.

Additional Information

Why You'll Love Working for H&M

  • Dynamic, team-driven work environment with a group of unique, diverse, and kind individuals.
  • Endless growth & development opportunities.
  • Dress your personality. We encourage you to dress your personality all day, every day.
  • Did we mention our discount at H&M, &Other Stories, and COS?

Benefits:

We offer all our employees at H&M Group attractive benefits with extensive development opportunities around the globe. All our employees receive a staff discount card, usable on all our H&M Group brands in stores and online. Brands covered by the discount are H&M (Beauty and Move included), COS, Weekday, Monki, H&M HOME, & Other Stories, ARKET, Afound. In addition to our staff discount, all our employees are included in our H&M Incentive Program – HIP. You can read more about our H&M Incentive Program.

In addition to our global benefits, all our local markets offer different competitive perks and benefits. Please note that they may differ between employment type and countries.

We offer: 25% Staff Discount - Medical, Pharmacy Vision and Dental Coverage – Employee Assistance Program - Vacation, Wellness, Holiday and Parental Pay – 401K – Commuter Benefits, Health and Dependent Care FSA. Plus, additional Voluntary Benefits.

Inclusion & Diversity:

H&M is a part of H&M Group. At H&M Group, we're determined to create and maintain inclusive, diverse, and equitable workplaces throughout our organisation. Our teams should consist of a variety of people that share and combine their knowledge, experience, and ideas. Having a diverse workforce leads to a positive impact on how we address challenges, on what we perceive possible, and on how we choose to relate to our colleagues and customers all over the world. Hence all diversity dimensions are taken into consideration in our recruitment process.

We strive to have a fair and equal process and therefore kindly ask you not to attach a cover letter in your application as they often contain information that easily can trigger unintentional biases.

Company Description:

H&M is a fashion brand that offers the latest styles and inspiration, from fashion pieces and unique designer collaborations to affordable wardrobe essentials. Our business idea is fashion & quality at the best price in a sustainable way. Learn more about H&M.

  • Visual Merchandising Specialist

    4 weeks ago

    Charlottetown, Prince Edward Island, Canada H&M Group Full time

    About the RoleWe are seeking a skilled Visual Merchandiser to join our team at H&M Group. As a Visual Merchandiser, you will play a crucial role in creating an engaging and inspiring customer experience in our stores.Key ResponsibilitiesDevelop and implement visual merchandising strategies to drive sales and customer engagementCollaborate with the store team...

  • Visual Merchandising Specialist

    4 weeks ago

    Charlottetown, Prince Edward Island, Canada H&M Group Full time

    About the RoleWe are seeking a skilled Visual Merchandiser to join our team at H&M Group. As a Visual Merchandiser, you will play a crucial role in creating an engaging and inspiring customer experience in our stores.Key ResponsibilitiesDevelop and implement visual merchandising strategies to drive sales and customer engagementCollaborate with the store team...

  • Visual Merchandising Specialist

    4 weeks ago

    Charlottetown, Prince Edward Island, Canada H&M Group Full time

    About the RoleWe are seeking a skilled Visual Merchandiser to join our team at H&M Group. As a Visual Merchandiser, you will play a crucial role in creating an engaging and inspiring customer experience in our stores.Key ResponsibilitiesDevelop and implement visual merchandising strategies to drive sales and enhance customer engagementCollaborate with the...

  • Visual Merchandising Specialist

    4 weeks ago

    Charlottetown, Prince Edward Island, Canada H&M Group Full time

    About the RoleWe are seeking a skilled Visual Merchandiser to join our team at H&M Group. As a Visual Merchandiser, you will play a crucial role in creating an engaging and inspiring customer experience in our stores.Key ResponsibilitiesDevelop and implement visual merchandising strategies to drive sales and enhance customer engagementCollaborate with the...

  • Visual Merchandising Specialist

    4 weeks ago

    Charlottetown, Prince Edward Island, Canada H&M Group Full time

    About the RoleWe are seeking a skilled Visual Merchandiser to join our team at H&M Group. As a Visual Merchandiser, you will play a crucial role in creating an engaging and inspiring shopping environment that drives sales and customer satisfaction.Key ResponsibilitiesDevelop and implement visual merchandising strategies to drive sales and customer...

  • Visual Merchandising Specialist

    4 weeks ago

    Charlottetown, Prince Edward Island, Canada H&M Group Full time

    About the RoleWe are seeking a skilled Visual Merchandiser to join our team at H&M Group. As a Visual Merchandiser, you will play a crucial role in creating an engaging and inspiring shopping environment that drives sales and customer satisfaction.Key ResponsibilitiesDevelop and implement visual merchandising strategies to drive sales and customer...

  • Visual Merchandising Specialist

    2 weeks ago

    Charlottetown, Prince Edward Island, Canada H&M Group Full time

    About the RoleThe Visual Merchandiser will be responsible for creating an engaging and inspiring store environment that drives sales and enhances the customer experience. This role will work closely with the store team to deliver a visually appealing and well-organized store that reflects the H&M brand and values.Your Key ResponsibilitiesDevelop and...

  • Visual Merchandising Specialist

    3 weeks ago

    Charlottetown, Prince Edward Island, Canada H&M Group Full time

    About the RoleAs a Visual Merchandiser at H&M Group, you will be responsible for creating an engaging and inspiring store environment that drives sales and enhances the customer experience. You will work closely with the store team to deliver visual displays and window installations that reflect the latest fashion trends and H&M's brand identity.Your Key...

  • Visual Merchandising Specialist

    3 weeks ago

    Charlottetown, Prince Edward Island, Canada H&M Group Full time

    About the RoleThe Visual Merchandiser will be responsible for creating an engaging and inspiring store environment that drives sales and customer satisfaction. This role will work closely with the store team to deliver a world-class customer experience, in line with the H&M brand and values.Your Key ResponsibilitiesSet up and maintain visually appealing...

  • Retail Merchandising Specialist

    3 weeks ago

    Charlottetown, Prince Edward Island, Canada Merchandising Consultants Associates Full time

    Merchandising OpportunitiesJoin our team as a Merchandising Consultant and take pride in being a leading Canadian Merchandising Company, providing top-notch services to Retailers and Consumer Packaged Goods companies across Canada.As a Merchandising Consultant, you will be responsible for setting up attractive product displays and arranging products...

  • Retail Merchandising Specialist

    4 weeks ago

    Charlottetown, Prince Edward Island, Canada Hallmark Full time

    Job Title: Retail Merchandising SpecialistJob Summary:The Retail Merchandising Specialist will be responsible for maintaining Hallmark Canada departments within our pharmacy, grocery, or big box retailers in mass channel accounts. This includes ordering, receiving, and merchandising of product in accordance with a master schedule and merchandising plan.Key...

  • Retail Merchandising Specialist

    4 weeks ago

    Charlottetown, Prince Edward Island, Canada Hallmark Full time

    Job Title: Retail Merchandising SpecialistJob Summary:The Retail Merchandising Specialist will be responsible for maintaining Hallmark Canada departments within our pharmacy, grocery, or big box retailers in mass channel accounts. This includes ordering, receiving, and merchandising of product in accordance with a master schedule and merchandising plan.Key...

  • Retail Merchandising Specialist

    2 months ago

    Charlottetown, Prince Edward Island, Canada Hallmark Full time

    Job Title: Retail Merchandising SpecialistJob Summary:The Retail Merchandising Specialist will be responsible for maintaining Hallmark Canada departments within our pharmacy, grocery, or big box retailers in mass channel accounts. This includes ordering, receiving, and merchandising of product in accordance with a master schedule and merchandising plan.Key...

  • Retail Merchandising Specialist

    2 months ago

    Charlottetown, Prince Edward Island, Canada Hallmark Full time

    Job Title: Retail Merchandising SpecialistJob Summary:The Retail Merchandising Specialist will be responsible for maintaining Hallmark Canada departments within our pharmacy, grocery, or big box retailers in mass channel accounts. This includes ordering, receiving, and merchandising of product in accordance with a master schedule and merchandising plan.Key...

  • Retail Merchandising Specialist

    3 weeks ago

    Charlottetown, Prince Edward Island, Canada Hallmark Full time

    Retail Merchandising SpecialistReporting to the Territory Manager, the Retail Merchandising Specialist is a part-time role that is an integral part of the field merchandising team. The Retail Merchandising Specialist will be responsible for the maintenance of Hallmark Canada departments within our pharmacy, grocery, or big box retailers in mass channel...

  • Retail Merchandising Specialist

    2 weeks ago

    Charlottetown, Prince Edward Island, Canada Hallmark Full time

    Retail Merchandising SpecialistJob Summary:The Retail Merchandising Specialist is a part-time role that plays a crucial part in the field merchandising team. Reporting to the Territory Manager, this individual will be responsible for maintaining Hallmark Canada departments within our pharmacy, grocery, or big box retailers in mass channel accounts, including...

  • Retail Merchandising Specialist

    2 weeks ago

    Charlottetown, Prince Edward Island, Canada Hallmark Full time

    Retail Merchandising SpecialistReporting to the Territory Manager, the Retail Merchandising Specialist is a part-time role that is an integral part of the field merchandising team. The primary responsibility of this role is to maintain the Hallmark Canada departments within our pharmacy, grocery, or big box retailers in mass channel accounts, including...

  • Retail Merchandising Specialist

    3 weeks ago

    Charlottetown, Prince Edward Island, Canada Hallmark Full time

    Job Summary:The Retail Merchandising Specialist is a part-time role that plays a crucial part in the field merchandising team. Reporting to the Territory Manager, the successful candidate will be responsible for maintaining Hallmark Canada departments within our pharmacy, grocery, or big box retailers in mass channel accounts.Key Responsibilities:Supports...

  • Merchandise Associate

    4 weeks ago

    Charlottetown, Prince Edward Island, Canada Savers Value Village Full time

    About the RoleWe are seeking a highly motivated and detail-oriented Merchandise Processing Associate to join our team at Savers / Value Village. As a key member of our operations team, you will play a critical role in creating an exceptional customer experience by ensuring our stores are well-stocked and visually appealing.Key ResponsibilitiesProcess and...

  • Merchandise Associate

    4 weeks ago

    Charlottetown, Prince Edward Island, Canada Savers Value Village Full time

    About the RoleWe are seeking a highly motivated and detail-oriented Merchandise Processing Associate to join our team at Savers / Value Village. As a key member of our operations team, you will play a critical role in creating an exceptional customer experience by ensuring our stores are well-stocked and visually appealing.Key ResponsibilitiesProcess and...