Wait List Information Clerk

1 month ago


Regina, Saskatchewan, Canada eHealth Saskatchewan Full time
Job Title: Wait List Information Clerk

We are seeking a highly organized and detail-oriented individual to join our team as a Wait List Information Clerk at eHealth Saskatchewan. In this role, you will be responsible for providing exceptional customer service to healthcare professionals and patients, ensuring timely and accurate processing of patient referrals.

Key Responsibilities:
  • Respond to stakeholder inquiries via phone, email, fax, and through our Referral Management Service Referral Viewer
  • Deliver accurate, timely, and patient-centered support to our stakeholders
  • Meet the needs of our patients, working in a fast-paced environment requires strong interpersonal and communication skills
Requirements:
  • Minimum of 12 months of experience working in a medical office or similar environment
  • Strong medical terminology understanding
  • Excellent data entry skills with a minimum typing speed of 45 wpm
  • Ability to apply legislation, regulations, policies, and procedures
  • Knowledge of customer service principles and experience providing patient-centered care
What We Offer:
  • A dynamic and supportive work environment
  • Opportunities for professional growth and development
  • A competitive salary and benefits package

We are an equal opportunities employer and welcome applications from diverse candidates. If you are a motivated and detail-oriented individual who is passionate about providing exceptional customer service, we encourage you to apply for this exciting opportunity.



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