Account Management Specialist
5 days ago
Delivering Safe, Reliable Power:
Houle Electric Canada has been a trusted leader in the electrical contracting industry for over 75 years. Our team of experts delivers innovative solutions that create value for our customers every day.
From hospitals and universities to airports, shipping terminals, and shopping centres, our electrical and technology professionals provide top-notch service and support. We're committed to quality workmanship and have built a reputation for excellence in our field.
About This Opportunity:
We're seeking a skilled and experienced Project/Account Manager to join our Service group. This individual will be responsible for managing multiple customer accounts, ensuring the seamless delivery of high-quality electrical services, and fostering strong relationships to drive long-term success.
- Pursue and prepare service agreement proposals
- Review and manage existing service agreements and contracts
- Manage full project scope: estimating, project planning, labour management, procurement, billing, communications, and client service
- Maintain good relationships with suppliers, consultants, service team and national account clients
- Manage project financials, including billing
- Work with the Service Manager, Coordinators, and Service teams to meet project and customer requirements
Your Qualifications:
To be successful in this role, you will need:
- An electrical trade certificate, Electrical Engineering degree or Electrical Technologist diploma/certificate
- 5+ years' experience in Electrical Project Management
- 2+ years' experience managing service or maintenance agreements and contracts
- Previous experience with estimating programs, specifically Accubid (Accubid Pro and Change Order) an asset
- Previous experience managing national accounts an asset
- A proven ability to build and maintain client relationships
- Strong attention to detail and good organizational skills
- Strong communication skills and able to work well in a team
- Good computer skills including MS Office, Procore, ZOOM, etc.
Our Values:
We value diversity and inclusion and strive to foster, cultivate and preserve a culture of belonging for all employees. We're committed to creating a safe and inclusive work environment where everyone feels valued and respected.
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