Key Holder

3 weeks ago

Brampton, Ontario, Canada MAC Full time

Job Summary

We are seeking a skilled Key Holder to support the Store Manager and Assistant Manager in ensuring the smooth operation of the store. The ideal candidate will have outstanding coaching and mentoring skills to lead by example and model behaviors that the sales team needs to demonstrate to provide exceptional customer service and achieve sales targets.
The successful candidate will also have flair for retail and cash handling experience to carry out essential start and end of day cash reconciliation and have responsibility for opening and closing the store on a rotational basis.
If you are an ambitious self-starter with previous retail experience looking for your first supervisory experience, this is the perfect role for you and the first step towards a long term and fulfilling career with a leader in prestige beauty.
With a culture that values diversity of thought and people, we offer progressive career opportunities, outstanding training and development, and a competitive remuneration and benefits package.
Key Responsibilities
  • Provide inspirational, authentic, and personalized customer service
  • Support the Store Manager and Assistant Manager in ensuring the smooth operation of the store
  • Carry out essential start and end of day cash reconciliation
  • Have responsibility for opening and closing the store on a rotational basis
  • Lead by example and model behaviors that the sales team needs to demonstrate
  • Develop and implement strategies to achieve sales and customer service targets
  • Recruit, train, and develop sales team members
  • Monitor and control store expenses
  • Ensure compliance with company policies and procedures

Requirements

  • Proven retail experience preferably within cosmetics
  • Ability to provide inspirational, authentic, and personalized customer service
  • Previous retail operations experience including cash reconciliation and opening and closing the store is desirable
  • Previous supervisory experience including coaching/mentoring others to achieve sales and customer service targets is desirable
  • Ability to work retail hours including days, nights, weekends, and special events in a fast-paced work environment
  • Previous experience with retail point-of-sale software
  • Applicants must be able to provide proof of right to live and work in the country if invited to attend for interview
  • Anticipated Hourly Range $19.20 to $28.80 (Depending on qualifications, skills, experience, and/or budget)

About Us

We are an equal opportunity employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. Accommodations for job applicants with disabilities are available on request.
We offer a variety of benefits to eligible employees, including health insurance coverage, wellness and family support programs, life and disability insurance, retirement savings plans, education-related programs, paid holidays, and vacation time. In addition, the Company maintains highly competitive incentive compensation programs (role eligibility may vary based on terms of the respective plan(s)). You may be eligible to participate in the applicable Commission/Bonus Plan, under the plan guidelines in effect at the time of hire. Additional details regarding the commission plan will be provided as part of your onboarding.

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