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Service Attendant

2 months ago

Vancouver, British Columbia, Canada Marriott International Full time

Job Summary

We are seeking a highly skilled and customer-focused Service Express Attendant to join our team at Marriott International. As a Service Express Attendant, you will be responsible for providing exceptional service to our guests, ensuring their stay with us is memorable and enjoyable.

Key Responsibilities

  • Greet and escort guests to their rooms, ensuring a warm and welcoming experience.
  • Open doors and assist guests/visitors entering and leaving the property, providing clear directions and information about property amenities and services.
  • Inform guests of local areas of interest and activities, and assist with luggage storage and retrieval.
  • Transport guest luggage to and from guest rooms and/or designated bell area, ensuring timely and efficient service.
  • Assist guests/visitors in and out of vehicles, including assisting with loading/unloading luggage.
  • Supply guests with directions and arrange transportation as needed, recording advance transportation requests as required.
  • Communicate parking procedures to guests/visitors, ensuring a smooth and hassle-free experience.

Requirements

  • High school diploma or equivalent required.
  • No related work experience necessary, but a positive attitude and excellent communication skills are essential.
  • Ability to work in a fast-paced environment, with a focus on providing exceptional customer service.
  • Physical stamina to move around the property, lift up to 50 pounds, and stand for extended periods.

What We Offer

As a Service Express Attendant at Marriott International, you will enjoy a competitive hourly rate, opportunities for career growth and development, and a dynamic work environment that values teamwork and customer satisfaction.