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Food Service Team Member

2 months ago

Burnaby, British Columbia, Canada Nando's Full time
About the Role

We are seeking a highly motivated and detail-oriented Food Service Team Member to join our team at Nando's. As a key member of our restaurant staff, you will be responsible for providing exceptional customer service and ensuring a seamless dining experience for our guests.

Key Responsibilities
  • Food Preparation and Service
    • Prepare and serve food and beverages to customers in a timely and efficient manner.
    • Operate a cash register and process transactions accurately.
    • Maintain a clean and organized workspace, including the kitchen, dining area, and restrooms.
  • Customer Service
    • Provide exceptional customer service by greeting customers, taking orders, and responding to their needs in a friendly and professional manner.
    • Resolve customer complaints in a timely and effective manner.
  • Teamwork and Communication
    • Work collaboratively with other team members to achieve common goals and objectives.
    • Communicate effectively with colleagues and management to ensure seamless service delivery.
  • Inventory and Stock Management
    • Receive and store inventory, including food, beverages, and supplies.
    • Monitor inventory levels and report any discrepancies to management.
  • Cleaning and Maintenance
    • Maintain a clean and safe working environment, including the kitchen, dining area, and restrooms.
    • Perform cleaning and maintenance tasks as assigned by management.
Requirements
  • Education
    • No degree, certificate, or diploma required.
  • Experience
    • Previous experience in a food service or customer service role an asset.
  • Skills
    • Excellent communication and interpersonal skills.
    • Ability to work in a fast-paced environment and multitask effectively.
    • Basic math skills and accuracy with handling cash and operating a point-of-sale system.
Work Environment

Nando's is a fast-paced and dynamic work environment. As a Food Service Team Member, you will be required to stand for extended periods, work in a hot kitchen environment, and lift up to 25 pounds. You must be able to work in a team environment and be flexible with your schedule.

What We Offer
  • Competitive Compensation
    • A competitive hourly wage and opportunities for advancement.
  • Benefits
    • A comprehensive benefits package, including health, dental, and vision insurance.
  • Opportunities for Growth
    • Opportunities for advancement and professional growth within the company.