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Reservations Supervisor

2 months ago

Calgary, Alberta, Canada EASYDAY TRAVEL Full time
About the Role

We are seeking a highly organized and detail-oriented Reservations Supervisor to join our team at EASYDAY TRAVEL. As a key member of our operations team, you will be responsible for coordinating activities with other work units or departments, establishing work schedules and procedures, and performing same duties as workers supervised.

Key Responsibilities
  • Co-ordinate activities with other work units or departments
  • Establish work schedules and procedures
  • Perform same duties as workers supervised
  • Prepare and submit reports
  • Co-ordinate, assign and review work
  • Hire and train staff in job duties, safety procedures and company policies
  • Maintain operation of computer systems, equipment, machinery and arrange repair work to ensure business continuity and customer service delivery
  • Requisition materials and supplies
Work Environment

As a Reservations Supervisor at EASYDAY TRAVEL, you will work in a fast-paced environment and be required to have strong attention to detail. You will be part of a team that is dedicated to providing excellent customer service and creating a welcoming work environment for all employees.

Requirements
  • Secondary (high) school graduation certificate
  • 1 year to less than 2 years of experience
  • Strong communication and interpersonal skills
  • Ability to work in a team environment
  • Ability to multitask and prioritize tasks
  • Basic computer skills
Language and Work Setting

This role requires proficiency in English and the ability to work in an urban area. You will be required to travel to various locations as part of your job duties.

Support for Newcomers and Refugees

EASYDAY TRAVEL is committed to creating a welcoming work environment for all employees, including newcomers and refugees. As a Reservations Supervisor, you will be responsible for providing diversity and cross-cultural trainings to create a welcoming work environment.

Support for Youths

We are committed to creating a welcoming work environment for youth. As a Reservations Supervisor, you will be responsible for providing awareness training to employees to create a welcoming work environment.

Support for Indigenous People

EASYDAY TRAVEL is committed to creating a welcoming work environment for Indigenous people. As a Reservations Supervisor, you will be responsible for providing cultural competency training and/or awareness training to all employees to create a welcoming work environment.