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Service Operations Manager
2 months ago
PrairieCoast Equipment is seeking a skilled Service Manager to lead our service operations and drive growth in profitable service labor sales. As a key member of our team, you will be responsible for optimizing service department processes to ensure internal and external customer satisfaction.
The ideal candidate will have 5+ years of experience in service department operations, with previous management experience preferred. You will be expected to exercise disciplined expense control, attract and retain department personnel, and grow profitable service labor sales.
We offer a competitive compensation package with performance-based bonuses, an industry-leading apprenticeship program, and extended health benefits. Our company values integrity, innovation, and passion, and we are committed to better serving our customers through premier products and superior service.
Key Responsibilities:
- Manage service operations to maximize return on investment
- Optimize service department processes for customer satisfaction
- Grow profitable service labor sales
- Exercise disciplined expense control
- Attract and retain department personnel
Requirements:
- 5+ years of experience in service department operations
- Previous management experience preferred
- Ability to use standard desktop applications and internet functions
- Strong technical background and ability to analyze and interpret internal reports
- Excellent customer service skills and ability to work extended hours and weekends
We are an employee-owned company with a strong focus on training and leadership development. If you are a motivated and experienced service professional looking for a new challenge, we encourage you to apply for this exciting opportunity.
", "format": "Service Manager Role OverviewPrairieCoast Equipment is seeking a skilled Service Manager to lead our service operations and drive growth in profitable service labor sales. As a key member of our team, you will be responsible for optimizing service department processes to ensure internal and external customer satisfaction.
The ideal candidate will have 5+ years of experience in service department operations, with previous management experience preferred. You will be expected to exercise disciplined expense control, attract and retain department personnel, and grow profitable service labor sales.
We offer a competitive compensation package with performance-based bonuses, an industry-leading apprenticeship program, and extended health benefits. Our company values integrity, innovation, and passion, and we are committed to better serving our customers through premier products and superior service.
Key Responsibilities:
- Manage service operations to maximize return on investment
- Optimize service department processes for customer satisfaction
- Grow profitable service labor sales
- Exercise disciplined expense control
- Attract and retain department personnel
Requirements:
- 5+ years of experience in service department operations
- Previous management experience preferred
- Ability to use standard desktop applications and internet functions
- Strong technical background and ability to analyze and interpret internal reports
- Excellent customer service skills and ability to work extended hours and weekends
We are an employee-owned company with a strong focus on training and leadership development. If you are a motivated and experienced service professional looking for a new challenge, we encourage you to apply for this exciting opportunity.
", "lang_code": "en-US"}