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Shift Manager
2 months ago
FMI National Inc is seeking a skilled Shift Manager to join our team. As a Shift Manager, you will be responsible for supervising and coordinating the activities of staff who prepare and portion food, as well as training staff in job duties, sanitation, and safety procedures.
Key Responsibilities- Supervise and Coordinate Staff: Oversee the activities of staff who prepare and portion food, ensuring that tasks are completed efficiently and effectively.
- Train Staff: Provide training to staff on job duties, sanitation, and safety procedures, ensuring that they are equipped to perform their roles safely and effectively.
- Estimate Ingredients and Supplies: Estimate the ingredients and supplies required for meal preparation, ensuring that we have sufficient stock to meet customer demand.
- Ensure Quality Control: Ensure that food and service meet quality control standards, maintaining a high level of customer satisfaction.
- Address Customer Complaints: Address customer complaints or concerns in a professional and courteous manner, resolving issues promptly and efficiently.
- Maintain Records: Maintain accurate records of stock, repairs, sales, and wastage, providing valuable insights for business decision-making.
- Establish Work Schedules: Establish work schedules for staff, ensuring that we have adequate coverage during peak periods.
FMI National Inc is a fast-paced environment, requiring our Shift Managers to work under pressure while maintaining a high level of customer satisfaction. As a Shift Manager, you will be required to stand for extended periods, bend, crouch, kneel, and walk, making this a physically demanding role.
Requirements- Client Focus: Provide excellent customer service, ensuring that customers receive a high level of satisfaction.
- Efficient Interpersonal Skills: Develop and maintain effective relationships with staff, customers, and suppliers.
- Excellent Oral Communication: Communicate effectively with staff, customers, and suppliers, both verbally and in writing.
- Flexibility: Be flexible and adaptable, responding to changing circumstances and priorities.
- Team Player: Work collaboratively with staff, customers, and suppliers to achieve business objectives.
- Recognized Employer: FMI National Inc is a recognized employer, offering a range of benefits to our employees.
- Dental Plan: We offer a comprehensive dental plan, ensuring that our employees receive the dental care they need.
- Health Care Plan: Our health care plan provides comprehensive coverage for our employees and their families.
